Experienced Hybrid Analyst, Markets & Customers – Data-Driven Insights for Business Growth at arenaflex

At arenaflex, we're on a mission to empower entrepreneurs and businesses to build their online presence, grow their audience, and scale their operations. As a Hybrid Analyst, Markets & Customers, you'll play a crucial role in driving our market strategy, campaign performance, product adoption, and customer growth through innovative measurement, reporting, analysis, and insight. If you're a data-fluent, outcomes-oriented, curious, proactive, and collaborative individual who thrives in a fast-paced environment, we want to hear from you!

About arenaflex

arenaflex is a design-driven platform that helps millions of customers in more than 200 countries and territories build their online presence, monetize, and scale their business. Our suite of products ranges from websites, domains, ecommerce, and marketing tools to scheduling and social media management. With a team of over 1,500, we're headquartered in New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. Our commitment to equal employment opportunity and diversity is at the heart of our company culture.

The Role

As a Hybrid Analyst, Markets & Customers, you'll partner with Marketing and Sales, Product, Data Science, and Engineering teams to translate business needs into analytical requirements, solutions, and insights. You'll define metrics and perform analyses to uncover trends, performance drivers, and outliers for high-value customer growth initiatives. Your expertise will help create dashboards to enable partners to answer recurring questions and act on metrics using self-service tools. You'll present results to partners at different levels and promote best practices among peers and partners.

Key Responsibilities:

* Partner with Marketing and Sales, Product, Data Science, and Engineering teams to translate business needs into analytical requirements, solutions, and insights

• Define metrics and perform analyses to uncover trends, performance drivers, and outliers for high-value customer growth initiatives
• Create dashboards to help partners answer recurring questions and act on metrics using self-service tools
• Present results to partners at different levels
• Promote best practices among peers and partners
• Collaborate with cross-functional teams to drive business growth and customer acquisition
• Develop and maintain complex data models, reports, and dashboards
• Analyze and interpret large datasets to identify trends, patterns, and insights
• Communicate complex data insights to non-technical stakeholders

Who We're Looking For:

* 3+ years of experience in a Business Intelligence, Analytics, or Data Science role

• Experience defining metrics, analyzing data, and applying frameworks to inform decisions
• Experience translating results into clear stories and recommendations
• Experience building dashboards (e.g., Looker, Tableau) and working with large datasets using SQL; knowledge of dbt a plus
• Experience running experiments
• Knowledge of statistical concepts, such as experimental design, hypothesis testing, and regression, and tools such as Python
• Knowledge of B2B or premium customer acquisition, marketing, or product development a plus
• Strong communicator and presenter, comfortable handling open-ended questions
• Outcomes-oriented, curious, proactive, and collaborative

Benefits & Perks:

* A choice between medical plans with an option for 100% covered premiums

• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 20 weeks for parental leave and up to 12 weeks to care for an ill family member
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 6 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

Cash Compensation Range:

* $85,500 - $138,000 USD

• The base salary for this position will vary based on job-related criteria, including relevant skills, experience, and location, among other factors.

About the Work Environment:

As a Hybrid Analyst, Markets & Customers, you'll work from our New York City headquarters (3 days per week) and collaborate with cross-functional teams to drive business growth and customer acquisition. You'll have the opportunity to work with a diverse group of professionals who share your passion for data-driven insights and business growth.

Why Join arenaflex?

* Be part of a dynamic and fast-paced environment where you'll have the opportunity to make a meaningful impact on our business growth and customer acquisition

• Collaborate with a talented team of professionals who share your passion for data-driven insights and business growth
• Enjoy a comprehensive benefits package, including medical plans, fertility and adoption benefits, and education reimbursement
• Participate in hack week twice per year and contribute to innovative projects that drive business growth and customer acquisition
• Enjoy a dog-friendly workplace and free lunch and snacks

How to Apply:

If you're a motivated and results-driven individual who thrives in a fast-paced environment, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Important Note:

arenaflex will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge. Apply for this job