Experienced Customer Service Associate - Housekeeper in Portland, OR at arenaflex

Join arenaflex, a leading healthcare provider in the Pacific Northwest, and become a vital part of our dedicated team. As a Customer Service Associate - Housekeeper, you will play a critical role in ensuring the well-being of patients, visitors, and staff by maintaining a high standard of cleanliness and hygiene across our facilities. Your work will directly contribute to the health and safety of everyone in our care, making a meaningful difference in the lives of those we serve.

About arenaflex

arenaflex is a comprehensive healthcare system that serves the Portland metropolitan area and surrounding communities. Our mission is to provide exceptional patient care, education, and research while advancing the health and well-being of our community. With a strong commitment to teamwork and a patient-centered approach, we strive to create a healing environment where patients can recover, and caregivers can focus on what they do best.

Job Summary

As a Customer Service Associate - Housekeeper, you will be responsible for maintaining a clean and safe environment across our facilities, including Emanuel Hospital, Randall Children's Hospital, and Medical Office Buildings. Your role will involve:

• Maintaining a high standard of cleanliness and hygiene across our facilities
• Disinfecting high-touch surfaces and preventing the spread of harmful pathogens
• Handling medical waste, including biohazards, blood products, bodily fluids, sharps disposal, linen, and pharmaceutical waste
• Interacting with patients, including COVID-positive individuals, to actively prevent disease from spreading
• Participating in process improvement activities and contributing to a culture of excellence

Responsibilities

* Safe operating of cleaning equipment and preparation of cleaning chemicals

• Application of correct cleaning procedures and chemicals
• Maintains established preventative maintenance procedures on all equipment as required
• Follows appropriate security measures when cleaning medication rooms and refrigerators
• Respects and understands the need for medication inventory control and security
• Participates in process improvement activities
• Other duties as required

Qualifications

* High school diploma or equivalent required

• Ability to read, write, and perform math skills in English
• Must be able to relate to others with courtesy and tact under normal as well as stressful conditions
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong attention to detail and commitment to following safety protocols and infection control standards

Preferred Qualifications

* Previous experience in a healthcare setting or customer service role

• Certification in infection control or a related field
• Bilingual or multilingual skills

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work effectively in a team environment
• Strong problem-solving and critical thinking skills
• Ability to adapt to changing priorities and deadlines
• Commitment to providing exceptional customer service and ensuring patient satisfaction

Career Growth Opportunities and Learning Benefits

As a valued member of our team, you will have opportunities to grow and develop your skills and career. arenaflex offers a range of training programs, mentorship opportunities, and career advancement possibilities. You will also have access to a comprehensive benefits package, including:

• Competitive hourly wage: $17.98 - 24.34 per hour
• Comprehensive benefits package, including medical, dental, and vision insurance
• Retirement savings plan with employer match
• Paid time off and holidays
• Opportunities for professional development and career advancement

Work Environment and Company Culture

arenaflex is committed to creating a work environment that is inclusive, supportive, and respectful. Our team is dedicated to providing exceptional patient care and service, and we strive to create a culture of excellence and teamwork. As a Customer Service Associate - Housekeeper, you will be part of a dynamic team that is passionate about making a difference in the lives of our patients and community.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service and ensuring patient satisfaction, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, respectful, and free from discrimination. Apply for this job