Experienced Full Stack Customer Business Manager – Strategic Account Growth and Partnership Development

At arenaflex, we're on a mission to make high-quality, affordable food for our customers, communities, and families. As a leading manufacturer of private label packaged foods and beverages, we're committed to excellence in everything we do – from our products to our people. We're investing in talent and creating a performance-based culture where employees can do their best work and develop their careers. If you're passionate about driving business growth, building strong relationships, and delivering exceptional results, we want to hear from you.

About arenaflex

arenaflex is a dynamic and innovative company that's dedicated to making a positive impact on the world. We're proud to be named one of America's Best Large Employers by Forbes Magazine, and we're guided by a strong set of values that include:

• Own It: We take ownership of our work and our results.
• Commit to Excellence: We strive for excellence in everything we do.
• Be Agile: We're adaptable and responsive to change.
• Speak Up: We encourage open communication and feedback.
• Better Together: We work together as a team to achieve our goals.

What You Gain

As a Customer Business Manager at arenaflex, you'll enjoy a competitive compensation and benefits program, including:

• Competitive salary range: $101,600 - $152,400 per year
• Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave, and 11 company holidays
• Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement, and a robust educational platform
• An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals
• Access to our wellness and employee assistance programs

Job Description

As a Customer Business Manager, you'll be accountable for overall customer performance, forecast accuracy, hitting and/or exceeding annual target revenue and margin goals. You'll engage and delight the customer, delivering customer-supplier scorecard metrics, and add value to this role by performing various functions, including:

• Responsible for the day-to-day customer relationship and is the primary contact for the customer category team
• Sells the arenaflex value proposition proactively and utilizes the BU/Platform Annual Playbook to drive distribution, innovation, seasonal plans, and align to platform goals
• Proactively sells product portfolio by identifying assortment voids and white space opportunities where core capabilities and capacity exist
• Analyze Customer data/BI/Circana and identifies actions to drive positive business performance for arenaflex and Customer
• Serve as main arenaflex point of contact with customers and broker partners, delivering communications and acting as first line of defense for customer issue resolution & managing internal resolution response
• Consult with sales and BU leadership to translate BU Playbook into account plan to drive platform growth
• Accountable for accurate demand plan and inputs to business team, address gaps to Customer Annual Strategic Plan, influence customer annual plan in conjunction with Commercial Finance
• Manage the commercialization process from start to end: product ideation, product cuttings, obtain commitment, launch project, product commercialization, product launch involving supply chain, analyze sales, maintain the necessary item productivity while achieving organizational profit goals, mitigate finished goods and packaging obsolescence during item transitions

Important Details

* This is a full-time, remote role on first shift. Approximately 20-40% travel to various arenaflex locations, customer appointments, or other job-related functions.

• The successful candidate may be eligible for annual discretionary merit compensation award, bonus, and equity pay.

You'll Fit Right In If You Have

* Minimum of 5 years of business experience in sales or related field

• Bachelor's degree in business, finance, or related field
• Excellent oral, written, interpersonal communication skills and effective relationship building skills
• Excellent business analytical skills – use of data to drive product and pricing strategies, and their impact to production forecasts. Solid financial acumen - Understanding of P&L and price implications to optimize customer strategies and management of trade funding.
• Fluency in Circana, Power BI, SAP, SharePoint, Blue Yonder, MS Office (Word, Excel, PowerPoint)
• Strong management skills with demonstrated problem-solving ability, skilled at multi-tasking and prioritization, and communication of performance to stakeholders at varying levels of the organization.
• Capable of building strong internal and external relationships to achieve desired customer outcomes.
• Ability to transform insights and analytics into customized strategic account plans for deliver growth.

Join Our Team

If you're passionate about driving business growth, building strong relationships, and delivering exceptional results, we want to hear from you. Apply now to become a part of our dynamic team at arenaflex.

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Apply for this job