Experienced Chat Support & Sales Representative – TPA in Tampa, FL at arenaflex

Are you a people person with a passion for communication and sales? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! arenaflex, a leading provider of contact center solutions, is seeking an experienced Chat Support & Sales Representative to join our team in Tampa, FL. As a key member of our team, you will be the friendly, helpful voice behind the screen, assisting T-Mobile customers with their inquiries and guiding them through our amazing services.

About arenaflex

arenaflex has been a leading provider of contact center solutions since 1998, growing alongside renowned Fortune 500 companies. Our mission is to deliver exceptional service and create a fun, engaging work environment for our employees. We believe that our employees are the backbone of our success, and we strive to provide them with the tools, training, and support they need to excel in their roles.

Your Role Will Include:

As a Chat Support & Sales Representative, you will be responsible for providing friendly and efficient chat support to customers, addressing their questions, concerns, and needs. You will also engage with potential customers, showcasing our services and encouraging sales through great conversations. Your day will be filled with:

• Providing friendly and efficient chat support to customers, addressing their questions, concerns, and needs.
• Engaging with potential customers, showcasing our services and encouraging sales through great conversations.
• Utilizing chat tools to ensure seamless communication and quick responses.
• Making personalized recommendations and upselling products where appropriate.
• Diving into data entry and maintaining accurate records of customer interactions.

Requirements:

To succeed in this role, you will need:

• 1-2 years of sales and customer service experience preferred.
• Excellent written communication skills that engage and inform.
• Ability to handle multiple chat interactions simultaneously.
• Solid computer skills, navigating different platforms with ease.
• Passion for helping others and creating positive customer experiences.
• High school diploma or equivalent required.
• Flexible schedule availability to support our dynamic customer base.

Benefits:

As a full-time Chat Support & Sales Representative, you will enjoy:

• A 40-hour per week schedule with overtime opportunities!
• Great pay, including an hourly base salary, unlimited commissions, and benefits!
• Paid training and development to help you grow in your role.
• A comprehensive health care plan, including medical, dental, and vision coverage.
• Opportunities for professional and personal growth, including career advancement and continuing education.
• A diverse, welcoming culture with Employee Resource Groups and a positive, upbeat work environment.
• Guaranteed hourly base pay, plus unlimited commissions – earn up to $1,000 per week in commissions alone!

What We Offer:

At arenaflex, we are committed to creating a work environment that is engaging, inclusive, and supportive. Our employees are our greatest asset, and we strive to provide them with the tools, training, and support they need to excel in their roles. Some of the benefits we offer include:

• A comprehensive benefits package, including health, dental, and vision coverage.
• Paid time off, including vacation, sick leave, and holidays.
• Opportunities for professional and personal growth, including career advancement and continuing education.
• A diverse, welcoming culture with Employee Resource Groups and a positive, upbeat work environment.
• A fun, engaging work environment with regular team-building activities and social events.

How to Apply:

If you are a motivated, customer-focused individual with a passion for sales and communication, we want to hear from you! To apply for this exciting opportunity, please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to meet you!

Expected Salary:

$30,000 - $70,000 per year

Location:

Tampa, FL

Job Date:

Fri, 30 May 2025 22:53:22 GMT

Apply Now:

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