Experienced Full Stack Virtual Inbound Sales (Chat) Representative – Web & Cloud Application Development

Join arenaflex, a leading media and technology company, as we revolutionize the entertainment and online experiences for millions of customers worldwide. As a Fortune 50 leader, we drive innovation and create career opportunities across a wide range of locations and disciplines. Our remarkable people bring cutting-edge products and services to life, and we're looking for talented individuals like you to fast-forward your career at arenaflex.

About arenaflex

arenaflex brings together the best in media and technology to create the world's best entertainment and online experiences. We're at the forefront of change, moving at an amazing pace, and our employees are the driving force behind our success. We're passionate about teamwork, revolutionizing industries, and leading the future in media and technology. If you share our vision and values, we want you to join our team and be a part of something amazing.

Job Summary

As a Virtual Inbound Sales (Chat) Representative, you'll play a critical role in promoting and selling arenaflex products and services to customers via chat and phone. You'll use a consultative sales approach to ensure our customers receive the best value, and you'll work closely with your supervisor to achieve individual results. This is a dynamic and highly competitive environment, and we're looking for someone who can thrive in it.

Key Responsibilities

* Achieve or exceed sales targets while interacting with customers via chat and/or phone selling arenaflex products and services.

• Demonstrate consultative sales techniques by using lifestyle discovery questions, clarifying needs, overcoming objections, and providing solutions that fit the needs of the customer.
• Develop knowledge of the digital buy flow process to appropriately assist and guide customers with order completion or to complete the order on their behalf.
• Personalize interactions and describe product experiences to ensure a positive customer experience.
• Apply effective writing skills while engaging with customers through chat to provide responsive and on-demand engagement. Apply effective oral communication skills with phone interactions to provide responsive and on-demand engagement.
• Multi-task between simultaneous chats with an attention to detail and high-degree of accuracy.
• Exhibit professionalism and integrity with a warm and friendly demeanor to customers and teammates.
• Exercise sound judgment and act in the best interest of both the customer and company.
• Maintain expected performance levels in a dynamic and highly competitive environment.
• Act as a team player committed to growth and development.
• Consistently strive to follow critical sales process flow as allowed by the customer to ensure a complete sales experience and provide a great customer experience.

Essential Qualifications

* High School Diploma or GED

• 0-2 years of relevant work experience
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Strong problem-solving and critical thinking skills
• Ability to multi-task and prioritize tasks effectively
• Proficiency in using technology, including computers, software, and communication tools
• Ability to work nights and weekends, variable schedule(s), and overtime as necessary

Preferred Qualifications

* Previous sales experience, preferably in a customer-facing role

• Knowledge of arenaflex products and services
• Experience with digital buy flow processes
• Strong writing and oral communication skills
• Ability to work in a team environment and collaborate with colleagues
• Strong problem-solving and critical thinking skills
• Ability to adapt to changing situations and priorities

Skills and Competencies

* Communication: Excellent written and verbal communication skills to engage with customers and colleagues.

• Critical Thinking: Strong problem-solving and critical thinking skills to analyze customer needs and provide solutions.
• Customer-Focused: Ability to prioritize customer needs and provide a positive customer experience.
• Persuasion: Ability to use consultative sales techniques to persuade customers to purchase arenaflex products and services.
• Professional Integrity: Ability to maintain professionalism and integrity in all interactions with customers and colleagues.
• Resilience: Ability to work in a fast-paced, dynamic environment and adapt to changing situations and priorities.
• Technical Knowledge: Proficiency in using technology, including computers, software, and communication tools.
• Workplace Organization: Ability to prioritize tasks effectively and manage multiple responsibilities.

Career Growth Opportunities and Learning Benefits

* arenaflex offers a range of career growth opportunities, including training and development programs, mentorship, and opportunities for advancement.

• We believe in investing in our employees' growth and development, and we offer a range of learning benefits, including training programs, workshops, and online courses.
• arenaflex is committed to creating a culture of continuous learning and improvement, and we encourage our employees to share their ideas and suggestions for improving our products and services.

Work Environment and Company Culture

* arenaflex is a dynamic and fast-paced work environment, and we're looking for someone who can thrive in it.

• We're committed to creating a culture of teamwork, innovation, and continuous learning, and we encourage our employees to share their ideas and suggestions for improving our products and services.
• arenaflex is an equal opportunity employer, and we're committed to creating a diverse and inclusive work environment.

Compensation, Perks, and Benefits

* arenaflex offers a competitive compensation package, including base pay and targeted commission.

• We offer a range of benefits, including health insurance, retirement plans, and paid time off.
• arenaflex is committed to creating a culture of recognition and reward, and we offer a range of perks and benefits to recognize and reward our employees' hard work and contributions.

Conclusion

If you're a motivated and results-driven individual who is passionate about sales and customer service, we want to hear from you. Join arenaflex as a Virtual Inbound Sales (Chat) Representative and be a part of our dynamic and fast-paced team. Apply now and take the first step towards a rewarding and challenging career with arenaflex.

How to Apply

To apply for this role, please visit our careers site and submit your application. We look forward to hearing from you!

Disclaimer

This job description is designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. arenaflex reserves the right to modify or change job duties and responsibilities at any time. Apply for this job