Experienced Store Customer Service Specialist – Paint and Coatings Retail Sales

At arenaflex, we're passionate about inspiring and improving the world by coloring and protecting what matters. As a Store Customer Service Specialist, you'll play a vital role in helping us achieve this purpose by delivering exceptional customer service, driving sales growth, and maintaining the high standards of our retail stores. If you're a customer-focused individual with a passion for sales and a knack for building strong relationships, we want to hear from you.

About arenaflex

arenaflex is a leading manufacturer and distributor of paints, coatings, and innovative solutions that make the places and spaces in our world brighter and stronger. Our purpose is to inspire and improve the world, and we're committed to making a positive impact on our customers, employees, and communities. With a rich history and a strong reputation for quality and innovation, arenaflex is a great place to build a career and make a difference.

Job Summary

As a Store Customer Service Specialist, you'll be responsible for delivering exceptional customer service, driving sales growth, and maintaining the high standards of our retail stores. You'll work closely with wholesale and retail customers to determine their needs, answer their questions about arenaflex products, and recommend the right solutions. You'll also be expected to promptly resolve any customer concerns and ensure maximum client satisfaction.

Key Responsibilities

* Ensure high levels of customer satisfaction through excellent sales service

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Minimum Requirements

* Must be at least eighteen (18) years of age

• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

* Have at least a High School diploma or GED

• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

What We Offer

* Competitive salary and benefits package

• Opportunities for career growth and development
• Collaborative and inclusive work environment
• Recognition and rewards for outstanding performance
• Comprehensive training and support
• Flexible scheduling and work-life balance

How to Apply

If you're a motivated and customer-focused individual with a passion for sales and a knack for building strong relationships, we want to hear from you. To apply for this exciting opportunity, please visit our website at [arenaflex website URL] and submit your application. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive and respectful work environment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

Compensation and Benefits

arenaflex offers a competitive salary and benefits package, including health insurance, retirement plans, and paid time off. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions, including skill sets, experience, and training.

Background Check

arenaflex requires a background check for all new hires. This is a condition of employment and is necessary to protect the safety of our customers, employees, and communities.

Application Process

Our application process typically involves three steps: 1. Online Application: Submit your application through our website. 2. Digital Interview: Complete a digital video interview via HireVue, our interview partner. 3. In-Store Interview: Meet with our team in a store, specialty wholesale branch, floorcovering facility, or delivery service terminal. We look forward to hearing from you and exploring how you can contribute to our mission to inspire and improve the world! Apply for this job