Experienced Data Entry Specialist (Homescan) - Bilingual Spanish Speaker

At arenaflex, we're on a mission to revolutionize the way we understand consumer behavior and drive growth for our clients. As a leading consumer intelligence company, we're committed to delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We're now seeking an experienced Data Entry Specialist (Homescan) - Bilingual Spanish Speaker to join our team in Texas.

About arenaflex

arenaflex is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, we combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—we deliver the Full View. arenaflex is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

Job Summary

As a Data Entry Specialist (Homescan) - Bilingual Spanish Speaker, you will be responsible for recruiting households to participate in the Nielsen Consumer Panel, maintaining an assigned number of households to achieve weekly transmissions and quality data, and ensuring the highest quality information from each household visited. You will also be responsible for adhering strictly to Nielsen rules of data collection and delivering results to your manager.

Key Responsibilities

* Accountable for achieving in-person recruitment and installation goals by utilizing proven recruitment techniques.

• Visit selected homes, within a designated territory when the panelist presents collaboration gaps.
• Educate panelists on proper scanner usage and the importance of scanning all products.
• Adhere to Nielsen methodology and follow policies and procedures.
• Recruit statistically selected eligible homes within an area, without an appointment.
• Persuade and educate the households while overcoming objectives, maximizing panel participation and building rapport.
• Persuade panelists to complete surveys via paper and/or online.
• Effectively communicate incentive and reward potentials to panelists, as well as address panelists' questions that may arise throughout participation.
• Support other Teams.
• Collaborate with various departments within arenaflex to ensure a quality sample that is in compliance with methodology.
• Drive to selected homes, within a designated territory using the company-provided vehicle and supplied GPS.
• Collaborate with the National Consumer Panel (NCP) to ensure a quality sample that is in compliance with methodology.

Qualifications

* Bilingual in Spanish/English

• Strong customer service and human relations skills
• Ability to follow directions
• Strong analytical skills
• Excellent teamwork skills
• Excellent organizational skills and ability to meet deadlines
• Ability to work various hours (evenings and weekends and holidays)
• Strong computer skills
• High School Degree or GED
• Willing and able to be outside in all weather conditions going door-to-door to people's homes– including, but not limited to single-family homes, townhouses, mobile homes, condominiums and apartments.
• Bachelor's Degree is a plus
• Being able to navigate stairs, elevators, walkways and driveway (paved and unpaved) and a wide array of entrances into people's homes.
• Willing and able to interact with people for several hours in their home – regardless of location or condition, this includes homes that may contain pets of any kind, as well as be in various states of cleanliness or disarray.
• Travel to other markets to support other teams.

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to adapt to changing priorities and deadlines
• Strong organizational and time management skills
• Ability to work in a fast-paced environment
• Strong computer skills, including proficiency in Microsoft Office and other software applications

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development programs, including:

• Comprehensive training programs to help you develop your skills and knowledge
• Opportunities for career advancement and professional growth
• Access to industry-leading tools and technologies
• Collaborative and supportive work environment

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced work environment that values innovation, collaboration, and customer satisfaction. We're committed to creating a work environment that is inclusive, diverse, and respectful of all employees.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and benefits package, including:

• Comprehensive healthcare plan (medical, Rx, dental and vision)
• Flexible spending accounts and Health Savings Account (including company contributions)
• Life and AD&D insurance
• 401(k) retirement plan including company matching contributions
• Disability insurance
• Tuition Reimbursement
• Discretionary paid time off program and 11 paid holidays

How to Apply

If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Apply for this job