Experienced Full Stack Customer Support/Sales Representative – Seasonal Remote Opportunity at arenaflex

Are you a customer-centric individual with a passion for sales and a knack for building strong relationships? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! arenaflex is seeking an experienced Full Stack Customer Support/Sales Representative to join our team on a seasonal basis. As a key member of our remote team, you will be responsible for providing exceptional customer service, sales support, and administrative tasks to help drive business growth and success.

About arenaflex

arenaflex is a leading provider of innovative solutions and services that enhance the lives of our customers. Our team is dedicated to delivering exceptional customer experiences, and we're committed to fostering a culture of collaboration, innovation, and growth. As a remote employee, you'll have the flexibility to work from anywhere, while still being part of a dynamic and supportive team.

Key Responsibilities

As a Full Stack Customer Support/Sales Representative, you will be responsible for:

• Providing exceptional customer service via phone, email, and Zoom consultations, responding to customer inquiries, and resolving issues in a timely and professional manner
• Conducting virtual sales consultations with prospective clients to discuss services and assess their needs
• Mastering Excel magic to analyze pricing formulas and carefully price out each project
• Following up with leads through phone, email, and other platforms to ensure timely communication and conversion
• Upselling and renewing services to existing customers to increase revenue and customer satisfaction
• Closing deals by onboarding new clients and ensuring smooth transitions
• Staying organized by tracking progress and maintaining accurate records in our CRM

What We're Looking For

We're seeking a highly motivated and experienced individual with a strong background in customer service and sales. The ideal candidate will possess:

• Exceptional English verbal and written communication skills, with the ability to build rapport and provide outstanding customer care
• Professional demeanor and appearance suitable for video consultations
• Extreme attention to detail, with the ability to catch mistakes and improve processes
• Strong communication skills, with the ability to guide customers towards purchasing and overcome objections
• Ability to work independently with minimal supervision, with a strong sense of self-motivation and discipline
• 3+ years of customer service and sales experience, preferably in the landscaping or B2C service industry
• Strong proficiency in Microsoft Excel, Google Sheets, and computer skills
• A designated, quiet, and professional home office environment with no interruptions
• A wired USB noise-cancelling headset with an over-the-mouth microphone
• Hi-Speed Internet (preferably with an Ethernet connection)

Tech Must-Haves

* Strong (above basic) proficiency in Microsoft Excel, Google Sheets, and computer skills

• Desktop (preferably multiple monitors)
• Need to have a designated, quiet, and professional environment with no interruptions
• Wired USB noise-cancelling headset with an over-the-mouth microphone
• Hi-Speed Internet (preferably with an Ethernet connection)

When You'll Work

We offer flexible working hours between 8:00 AM - 7:00 PM CST, with the ability to work mainly weekdays and sometimes on weekends if desired (to be mutually agreed upon). Our seasonal schedule includes:

• June 1 – September 1: 20-30 hours/week
• September 1 – December 1: 10-20 hours/week (holiday lighting season)
• December 1 – April 1: No scheduled hours (time to hibernate)
• April 1 – June 1 (2026): 10-15 hours per week

What's in It for You?

* Hourly Pay + Monthly Commissions + KPI Bonuses = Effective pay of: $25 - $28/hr (based on skills, experience & location)

• Work from home
• Return each season – Become part of our fun, growing team!

How to Apply

If you're ready to join our dynamic team and take your customer service and sales skills to the next level, please submit your application directly at [insert link]. ON YOUR APPLICATION: Please answer the 3 questions below. Please enter them into the "Additional Notes" section on the application:

• What’s your experience with Microsoft Excel (especially formulas, pricing tools, or data analysis)?
• Describe your home office setup—include your equipment, internet connection, and any software tools you’re confident using.
• Give a brief example of how your attention to detail has helped you catch a mistake or improve a process.

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Important: Applications submitted through any other method will not be considered.

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Questions?

Please email Derek at [insert email]. If you’re ready to be part of an awesome team that makes homes and holidays brighter, we’d love to hear from you!* Thank you so much for your time and consideration! Apply for this job