Experienced Full Stack Virtual Customer Account Manager Sales Representative – Web & Cloud Application Development

Are you a highly motivated and results-driven sales professional looking for a challenging and rewarding career opportunity? Do you have a passion for building strong relationships with customers and driving business growth? If so, we invite you to join arenaflex, a leading provider of innovative media and technology solutions, as a Virtual Customer Account Manager Sales Representative. At arenaflex, we are committed to delivering exceptional customer experiences and driving business success through our cutting-edge products and services. As a Virtual Customer Account Manager Sales Representative, you will play a critical role in supporting our business services team in retaining and growing our existing customer base. You will be responsible for building strong relationships with customers, identifying new sales opportunities, and driving revenue growth through solution-based selling and account management.

About arenaflex

arenaflex is a Fortune 50 leader in the media and technology industry, with a rich history of innovation and a commitment to delivering exceptional customer experiences. We are a diverse and dynamic organization with a wide range of locations and disciplines, offering career opportunities for professionals at all levels. Our company culture is built on a set of core values that include teamwork, innovation, and a passion for delivering exceptional results.

Job Summary

As a Virtual Customer Account Manager Sales Representative, you will be responsible for:

• Retaining business customers by mining and growing accounts through solution-based selling and account management via the telephone
• Making outbound calls to accounts to achieve sales quota metrics
• Preparing sales documentation, activity reports, and forecasts as required
• Creating proposals for customers related to proposed solutions and new sales opportunities
• Developing customer relationships through regular customer contact via the telephone
• Driving both sales growth and account retention by introducing various products and services available through arenaflex Business
• Documenting effectively and accurately conversations and contact information into client management systems
• Working with customers to minimize down-grading or leaving arenaflex
• Ability to function in a closely monitored environment, including continual monitoring of customer calls and productivity levels
• Regular, consistent, and punctual attendance, including nights, weekends, variable schedules, and overtime as necessary

Key Responsibilities

* Retain business customers by mining and growing accounts through solution-based selling and account management via the telephone

• Make outbound calls to accounts to achieve sales quota metrics
• Prepare sales documentation, activity reports, and forecasts as required
• Create proposals for customers related to proposed solutions and new sales opportunities
• Develop customer relationships through regular customer contact via the telephone
• Drive both sales growth and account retention by introducing various products and services available through arenaflex Business
• Document effectively and accurately conversations and contact information into client management systems
• Work with customers to minimize down-grading or leaving arenaflex
• Ability to function in a closely monitored environment, including continual monitoring of customer calls and productivity levels
• Regular, consistent, and punctual attendance, including nights, weekends, variable schedules, and overtime as necessary

Essential Qualifications

* High school diploma or equivalent required

• 2-5 years of relevant work experience in sales or account management
• Strong communication and interpersonal skills
• Ability to work independently with little or no supervision
• Demonstrated ability to work in a virtual environment with a minimum 100mbps speed
• Must have a quiet work area in a location that provides privacy from other people, activities, and noise
• Must have a steady work surface, comfortable chair, adequate lighting, and fast and reliable internet service

Preferred Qualifications

* Bachelor's degree in business, marketing, or a related field

• Proven track record of success in sales or account management
• Experience working in a virtual environment
• Strong technical skills, including proficiency in CRM software and Microsoft Office
• Ability to work in a fast-paced environment with multiple priorities and deadlines

Skills and Competencies

* Adaptability

• Communication
• Critical thinking and problem-solving
• Customer-focused
• Persuasion
• Professional integrity
• Resilience
• Technical knowledge
• Workplace organization

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to helping our employees grow and develop their careers. We offer a range of training and development programs, including:

• On-the-job training and mentoring
• Sales and account management training programs
• Leadership development programs
• Professional certification programs
• Opportunities for advancement and career growth

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced organization with a strong focus on teamwork and collaboration. We offer a range of benefits and perks, including:

• Flexible work arrangements, including remote work options
• Competitive compensation and benefits package
• Opportunities for professional growth and development
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation and benefits package, including:

• Base pay: $16.00 per hour
• Total target compensation (base pay plus targeted commission): $29.22 per hour
• Opportunities for significant upside above targeted earnings for those who overachieve their sales targets
• Best-in-class benefits, including health, dental, and vision insurance, 401(k) matching, and paid time off

How to Apply

If you are a motivated and results-driven sales professional looking for a challenging and rewarding career opportunity, we invite you to apply for the Virtual Customer Account Manager Sales Representative position at arenaflex. Please visit our careers website to learn more about the position and to submit your application.

Disclaimer

This job description is designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all employees. Apply for this job