Experienced Pre-Licensed Customer Service Representative - Remote Opportunity at arenaflex

As a forward-thinking and innovative company, arenaflex is seeking a highly motivated and customer-focused individual to join our team as a Pre-Licensed Customer Service Representative. This is an exciting opportunity to kick-start your career in the insurance industry, with a comprehensive training program and a supportive environment that fosters growth and development.

About arenaflex

arenaflex is a global, digital business services company that delivers cutting-edge, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With a global scale and local presence, we are committed to being a force for good in supporting our communities, clients, and the environment. Our mission is to provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.

Why arenaflex?

We offer a unique opportunity to become a Licensed Insurance Agent through our 5-day paid training program. You will receive a Trainer, study materials, and support to help you prepare for the State Insurance Exam. After passing your exam, we will support you in obtaining your license in the 50 states/territories we operate in. This is a fantastic chance to kick-start your career in the insurance industry and take advantage of our comprehensive training program.

Benefits of working with arenaflex

* Paid Training to become a Licensed Insurance Agent

• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs
• Opportunity to work in a collaborative and engaging environment
• Chance to interact with people from all walks of life
• Opportunity to grow and challenge yourself
• Comprehensive training program to help you achieve your career goals

Responsibilities

As a Pre-Licensed Customer Service Representative, you will be responsible for:

• Resolving complex consumer issues and advising first-level representatives on high-level issues
• Assisting policyholders with billing questions and concerns
• Providing support to policyholders with any policy changes requested
• Supporting policyholders' needs by providing recommendations and adjusting as necessary

Qualifications

We are looking for fearless individuals who are inspired to deliver only the best in all that they do. To be successful in this role, you will need:

• 6 months of customer service experience minimum
• Over 18 years of age
• Ability to type 25 wpm
• High School Graduate or GED
• Comfort with desktop computer systems
• Proven oral and written communication skills
• 6 months of Call Center experience, preferred
• Logical problem-solving skills
• Availability to work various shifts
• Ability to use Windows operating systems
• Organization and work prioritization skills

Work from Home Requirements

To work from home, you will need:

• Internet Requirements:

+ Minimum subscribed download rate equal to or exceeds 25.0 Mbps + Minimum subscribed upload rate equal to or exceeds 5.0 Mbps + ISP must have no packet loss and ping under 50ms + Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN + Proof of internet speed required

• Clean and quiet workspace

Be One of Our People

At arenaflex, we believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, committed to providing a workplace that is inclusive and diverse.

Apply Now

If you are a motivated and customer-focused individual who is looking for a career opportunity, apply now to join our team as a Pre-Licensed Customer Service Representative. Apply for this job