Experienced Seasonal Customer Service Agent – Remote Orkin Customer Contact Center

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy helping people? If so, we invite you to join arenaflex's dynamic team as a Seasonal Customer Service Agent in our Remote Orkin Customer Contact Center. As a key member of our team, you will play a vital role in supporting our field offices and customers, while expanding your knowledge and increasing your earnings in a financially stable and growing industry.

About arenaflex

arenaflex is a global leader in the pest control industry, with a rich history dating back to 1901. As the largest subsidiary of a NYSE-listed company, arenaflex is financially stable and growing, with over 2 million customers worldwide. Our mission is to deliver the peace of mind that only an arenaflex Pro can provide, and we're committed to helping protect the world where we live, work, and play.

The Role

As a Seasonal Customer Service Agent, you will be responsible for providing exceptional customer service, retention, and sales support to our valued customers. You will work remotely from your home office, using our state-of-the-art technology and training to ensure best-in-class service. Your primary responsibilities will include:

• Managing customer relationships to ensure best-in-class service
• Identifying opportunities for cross-selling and up-selling
• Assisting customers with remedies to retain business
• Using gamification tools to measure performance
• Working a flexible schedule, including days, evenings, weekends, and/or holidays

What We Offer

* Variety of schedules to accommodate your needs

• Four-week quality training program to equip you with the skills and knowledge to succeed
• Gamification methods to measure performance and increase engagement virtually
• Great pay and incentives, including a competitive hourly rate and sales commission
• 401(k) plan with company match and employee stock purchase plan
• Opportunities for regular, full-time employment based on business needs

Why arenaflex?

* We're a financially stable and growing company with a rich history

• We offer a fun and collaborative work environment with strong management
• We're committed to delivering exceptional customer experiences and protecting the world where we live, work, and play
• We offer opportunities for career growth and development

Qualifications

* High School/GED

• 1-2 years customer service experience within or outside a call center
• Completion of a Culture Index assessment
• Verification of internet speed
• Ability to pass a computer assessment
• Ability to pass a background and drug screen

Work from Home Requirements

* Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise

• A workspace with adequate furnishings (e.g., a desk and chair) and lighting
• Minimum of 50 mbps download/20 mbps upload or higher, high-speed internet connection with the ability to hard wire directly to a modem

What You Will Need

* Excellent interpersonal and communication skills

• Strong computer skills in various software and web-based applications
• Proficient in Microsoft Office
• Comfortable working in a high-volume role
• Excellent customer service soft skills, such as empathy
• Ability to prioritize tasks and manage time efficiently

Equal Opportunity Employer

arenaflex is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees.

Apply Now!

If you're a motivated and customer-focused individual looking for a challenging and rewarding role, apply now to join arenaflex's dynamic team as a Seasonal Customer Service Agent in our Remote Orkin Customer Contact Center. Don't miss this opportunity to expand your knowledge, increase your earnings, and make a difference in the lives of our customers.

Expected Salary:

$16.73/hour plus 3% sales commission

Location:

Atlanta, GA

Apply Now:

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