Experienced Data Entry Clerk – Customer Service and Administrative Support

At arenaflex, we're passionate about delivering exceptional customer experiences and providing top-notch support to our team members. As a dedicated Data Entry Clerk, you'll play a vital role in maintaining our high standards of excellence and contributing to the success of our organization. If you're a detail-oriented, customer-focused individual with a passion for administrative work, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading organization in the industry, renowned for our commitment to quality and customer satisfaction. Our team is comprised of dedicated professionals who share a common goal: to provide the best possible experience for our customers and stakeholders. As a Data Entry Clerk, you'll be part of a dynamic team that values collaboration, innovation, and continuous improvement.

Job Summary

We're seeking an experienced Data Entry Clerk to join our team in Hilo, HI. As a key member of our administrative support team, you'll be responsible for processing invoices, managing customer orders, and providing exceptional customer service. This is an excellent opportunity for a detail-oriented, customer-focused individual to grow their career and contribute to the success of arenaflex.

Key Responsibilities

As a Data Entry Clerk, you'll perform a variety of tasks, including:

• Coordinating data entry of invoicing and related documents, including working with the General Manager and other staff members
• Receiving calls, faxes, emails, or walk-in requests for orders, order changes, adjustments, and cancellations directly from customers and inputting orders into the system
• Processing invoices, delivery, or will call documentation
• Following up with drivers, sales reps, and customers to ensure they receive their orders when pending invoices are un-scanned on the invoice tracker
• Coordinating invoices and related documents, including working with accounting and other Head Office Staff
• Validating invoices and other pertinent documents relating to all deliveries and/or pickups
• Following up and processing all claims and/or credits on time
• Confirming driver log sheets with invoices delivered (including signed PODs. If missing, contacting the Driver)
• Updating other daily spreadsheets, if any
• Performing other duties as required

Essential Qualifications

To be successful in this role, you'll need:

• An Associate's degree (A.A.) or equivalent from a two-year college or technical school
• One to two years of related experience and/or an equivalent combination of education and experience
• Computer skills, including a working knowledge of Microsoft Excel or similar spreadsheet programs
• Familiarity with and ability to use general office equipment, such as copy machines, fax machines, stamp machines, automatic typewriters, and 10-key punch
• Ability to work efficiently to meet deadlines and maintain high sound judgment
• Ability to effectively communicate with customers, vendors, and employees
• Knowledge of basic cash/check handling or basic math/algebraic equations

Preferred Qualifications

While not required, the following qualifications would be an asset:

• Experience working in a fast-paced administrative environment
• Knowledge of customer relationship management (CRM) software
• Familiarity with inventory management systems
• Ability to work in a team environment and provide exceptional customer service

Work Environment and Culture

As a Data Entry Clerk at arenaflex, you'll be part of a dynamic team that values collaboration, innovation, and continuous improvement. Our work environment is fast-paced and challenging, but we're committed to providing a supportive and inclusive culture that encourages growth and development.

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our team members grow and develop their careers. As a Data Entry Clerk, you'll have opportunities to:

• Develop your administrative skills and knowledge
• Take on additional responsibilities and contribute to the success of our organization
• Participate in training and development programs to enhance your skills and knowledge
• Collaborate with other team members to achieve common goals

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• $16 per hour
• Comprehensive benefits package, including health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for career growth and development
• A dynamic and supportive work environment

How to Apply

If you're a motivated and detail-oriented individual with a passion for administrative work, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply for the job now! Apply for this job Apply for this job