Experienced Customer Service Associate - Temporary in New Orleans, LA at arenaflex

Join arenaflex, a leading retail pharmacy chain, as we seek an experienced Customer Service Associate to join our team in New Orleans, LA. As a Customer Service Associate, you will be the face of arenaflex, providing exceptional customer service and ensuring a delightful shopping experience for our customers. If you are passionate about delivering outstanding customer service, have a strong work ethic, and are eager to grow your career, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading retail pharmacy chain with a rich history of providing high-quality products and services to our customers. We are committed to delivering exceptional customer experiences, and our team members are the driving force behind our success. With a strong focus on employee development and growth, we offer a dynamic and supportive work environment that fosters innovation and collaboration.

Job Description

As a Customer Service Associate at arenaflex, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. Your primary responsibilities will include: ### Customer Experience

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.

### Operations

• Provide customers with courteous, friendly, fast, and efficient service.
• Recommend items for sale to customers and recommend trade-up and/or companion items.
• Register customer purchases on assigned cash register, collect cash, and distribute change as requested.
• Process voids, returns, rain checks, refunds, and exchanges as needed.
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
• Check in and price merchandise as required or as directed by store manager or communicated by the shift leader.
• Implement Company asset protection procedures to identify and minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
• Complete resets and revisions as directed.
• Assist with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
• Have working knowledge of store systems and store equipment.
• Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine.
• Suggestively sell promotional photo products.
• Assume web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, delivers orders to customers as they arrive at store).
• Assist with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

### Training & Personal Development

• Attend training and complete PPLs requested by Manager or assigned by corporate.

### Essential Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Requires willingness to work flexible schedule, including evenings and weekend hours.

### Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with arenaflex.

### Skills and Competencies

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing situations.
• Strong problem-solving and conflict resolution skills.
• Ability to lift up to 25 pounds and stand for long periods.
• Basic math skills and accuracy with handling cash and operating a cash register.
• Ability to work independently and as part of a team.

### Career Growth Opportunities and Learning Benefits

• arenaflex offers a comprehensive training program to help you develop your skills and advance your career.
• Opportunities for career growth and advancement within the company.
• Competitive compensation and benefits package.
• Recognition and rewards for outstanding performance.

### Work Environment and Company Culture

• arenaflex is committed to creating a positive and inclusive work environment that fosters innovation, collaboration, and growth.
• Our team members are the driving force behind our success, and we value their contributions and ideas.
• We offer a dynamic and supportive work environment that encourages creativity, innovation, and continuous learning.

### Compensation, Perks, and Benefits

• Competitive hourly rate: $15 - $17.5 per hour.
• Opportunities for overtime and bonuses.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Discounts on arenaflex products and services.

### How to Apply If you are passionate about delivering exceptional customer service and are eager to grow your career, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the "Apply for the job now!" link below. Apply for this job We look forward to hearing from you! Apply for this job