Experienced Data Entry Specialist – Asset Verification Services

Join arenaflex, a leading provider of risk assessment solutions, as a Data Entry Specialist in our Evanston, IL office. As a key member of our Asset Verification Services (AVS) Operations Team, you will play a vital role in supporting Federal and State Government Agencies, as well as the Financial Institution Community, in ensuring equitable access to benefits through asset verification.

About arenaflex

arenaflex is the essential partner in the assessment of risk. Our Business Services vertical offers a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management.

About the Team

The AVS Operations Team is dedicated to facilitating the accurate and secure transmission of applicant information, thereby maximizing the impact of government funds by reducing fraud and expediting benefits eligibility. Our mission is to provide exceptional service to our customers while maintaining the highest level of quality and security.

About the Role

As a Data Entry Specialist, you will be responsible for processing Asset Verification Requests for Government Agencies. Your tasks will include opening incoming mail, sorting faxes, and mailing requests to financial institutions. You will enter balance and account information into our internal web applications and handle paper requests. Daily tools include Microsoft Excel, Microsoft Office, file explorer, mail inserters, fax machines, printers, and 10-key.

Responsibilities

* On-site Work: This position requires hybrid work from our office in Evanston, Illinois.

• Data Entry: Accurately enter financial and account balance data provided by financial institutions, meeting productivity and quality standards.
• Record Maintenance: Keep detailed records of data entry tasks.
• Deadline Management: Process data within the same day of receipt, adhering to strict service level agreements.
• File Handling: Rename and split large files promptly after training.
• Mail Operations: Operate envelope inserters and other mail equipment efficiently.
• Mail Sorting: Sort incoming mail by type of data.
• Follow-up: Contact financial institutions regarding requests with missing account information, including phone communication if necessary.
• Mail Pickup: Occasionally pick up mail from the nearby Post Office.
• Additional Duties: Perform other department responsibilities as required.

Requirements

* Education: College degree preferred; high school diploma required.

• Technical Skills: Proficiency in Microsoft Excel and Outlook; 10-key proficiency (assessment will be given during interview).
• Attention to Detail: Strong commitment to high-quality performance.
• Critical Thinking: Ability to objectively analyze information and draw correct conclusions.
• Pressure Management: Capable of working under pressure and meeting deadlines.
• Self-Motivation: Reliable and able to work independently as well as in a team.
• Multi-tasking: Efficiently handle multiple tasks without loss in productivity.
• Adaptability: Adjust to new environments and demands, functioning effectively with minimal confusion.
• Security Clearance: Must obtain contract-specific security clearance as a condition of continued employment.
• Holiday Work: Availability to work some company holidays with compensation (e.g., day after Independence Day, day after Thanksgiving).

Why Join arenaflex?

We know that your wellbeing and happiness are key to a long and successful career. We offer a comprehensive benefits package, including:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental, and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance, and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Career Growth Opportunities and Learning Benefits

arenaflex is committed to providing a fair and accessible hiring process. We actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We offer a range of training and development opportunities to help you grow and succeed in your career.

Work Environment and Company Culture

Our office in Evanston, IL is a dynamic and inclusive work environment that values diversity, equity, and inclusion. We prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves.

Compensation and Benefits

The salary range for this position is $41,600.00 - $69,300.00 per year. We offer a range of benefits, including health, protection, retirement, financial, and wellbeing coverage options, as well as time away from work.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by contacting our HR department.

Equal Opportunity Employer

arenaflex is an equal opportunity employer. Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or by contacting 1-855-833-5120. Apply for this job