Experienced Data Entry and Claims Specialist – Driving Efficiency and Excellence at arenaflex

At arenaflex, we're committed to delivering exceptional services that exceed our customers' expectations. As a key member of our team, the Experienced Data Entry and Claims Specialist will play a vital role in supporting our change management initiatives, ensuring high-quality service standards, and driving efficiency across our operations. If you're a detail-oriented, organized, and customer-focused individual with a passion for delivering results, we encourage you to apply for this exciting opportunity.

Job Summary

We're seeking an Experienced Data Entry and Claims Specialist to join our team at arenaflex. As a key member of our operations team, you will be responsible for supporting our change management initiatives, delivering high-quality service, and driving efficiency across our operations. You will work closely with our team to ensure that our customers receive exceptional service, and that our operations run smoothly and efficiently.

Key Responsibilities

As an Experienced Data Entry and Claims Specialist at arenaflex, you will be responsible for:

• Supporting and promoting change management and/or departmental/enterprise initiatives within assigned areas of responsibility
• Meeting or exceeding departmental quality and service standards
• Delivering routine work independently, in accordance with established procedures and guidelines, in a timely manner and meeting deadlines appropriately
• Making routine and non-routine decisions, applying limited but increasingly more discretion within the role, except for matters of significance that affect the business as a whole or a significant part of it, in accordance with established procedures and guidelines
• Determining eligibility and confirming effective dates for benefit elections based on contractual guidelines
• Leveraging critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, and platforms
• Maintaining accurate member records by verifying dates, names, salary figures, and other information provided by groups
• Applying policy provisions for effective dates, evidence of insurability, and other pertinent information to determine necessary changes
• Considering the customer experience in all actions and recognizing what needs to be done to meet customer needs, demonstrating flexibility and responsiveness on system work independently

Qualifications

To be successful in this role, you will need to possess the following qualifications:

• Education and Experience: High School or GED (Minimum Required); No prior experience required
• Other Skills and Abilities:

+ Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity + Ability to perform under stress in cases of emergency, critical, or hazardous situations + Ability to work with others in a team environment + Demonstrates ability to work in a fast-paced environment + Demonstrates interpersonal skills with a collaborative style + Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail + Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.) + Demonstrates the ability to use sound judgment and discretion regarding confidential information + Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) + Successfully completes regulatory and job training requirements

Skills and Competencies Required for Success

To excel in this role, you will need to possess the following skills and competencies:

• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Suite and other relevant software applications
• Strong customer service skills and ability to consider the customer experience in all actions

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As an Experienced Data Entry and Claims Specialist, you will have opportunities to:

• Develop your skills and competencies through training and development programs
• Take on new challenges and responsibilities as you grow in your role
• Collaborate with our team to drive efficiency and excellence across our operations
• Contribute to our change management initiatives and support our departmental/enterprise initiatives
• Develop strong relationships with our customers and internal stakeholders

Work Environment and Company Culture

At arenaflex, we're proud of our positive and inclusive work environment. As an Experienced Data Entry and Claims Specialist, you will:

• Work in a fast-paced and dynamic environment with a team of dedicated professionals
• Enjoy a collaborative and supportive work culture that values diversity and inclusion
• Have access to state-of-the-art technology and resources to support your work
• Enjoy a comprehensive benefits package, including health insurance, retirement savings, and paid time off
• Participate in our employee recognition and reward programs to recognize your contributions and achievements

Compensation, Perks, and Benefits

As an Experienced Data Entry and Claims Specialist at arenaflex, you will receive a competitive salary and benefits package, including:

• A comprehensive health insurance plan
• A retirement savings plan with company match
• Paid time off and holidays
• Access to our employee recognition and reward programs
• Opportunities for professional development and career growth

How to Apply

If you're a motivated and detail-oriented individual with a passion for delivering results, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Confidentiality

All your information will be kept confidential according to EEO guidelines. Apply Job! Apply for this job