Experienced Translation Program Specialist – Global Localization and Project Management

At arenaflex, we're committed to delivering exceptional customer experiences across the globe. Our Shipping & Delivery Support (SDS) team is a vital part of this effort, providing support content for customer service associates, delivery drivers, and customers worldwide. We're now seeking an experienced Translation Program Specialist to join our team and help us achieve our mission.

About arenaflex

arenaflex is a global leader in e-commerce, committed to innovation, customer obsession, and operational excellence. Our diverse and inclusive workplace is built on the principles of respect, empathy, and trust. We're passionate about empowering our employees to deliver the best results for our customers, and we're looking for talented individuals like you to join our team.

Job Summary

As a Translation Program Specialist, you'll play a critical role in ensuring the delivery of high-quality translations for our global organization. You'll work autonomously in a fast-paced environment, managing multiple projects simultaneously and adhering to tight deadlines. Your passion for improving both the customer and content author experience will drive your success in this role.

Key Responsibilities

* Receive daily translation/localization requests from internal teams and stakeholders

• Create and manage translation projects in the arenaflex Translation Management System (ATMS) by outsourcing to vendors
• Coordinate and communicate project delivery timelines based on project volumes and translation/review process needs
• Troubleshoot issues or questions regarding target audience, file type, and business requirements
• Respond to linguistic queries from translation vendors and request feedback from internal stakeholders and coordinate with vendors for implementation
• Use project management methodology, including risk management, to plan, scope, and deliver projects on time, within budget, and to a high standard, ensuring they meet the requirements of the business

Ideal Candidate

We're looking for a highly skilled and experienced Translation Program Specialist who can comprehend complex technical concepts and processes. You'll have demonstrated project management experience, organizational discipline, and the ability to track and manage work for several complex projects simultaneously. You'll also have a proven ability to make quick decisions in ambiguous situations, a record of extraordinary attention to detail, and strengths in Dive Deep and Learn and Be Curious.

Basic Qualifications

* 2+ years of experience in project management and localization

• Excellent business communication skills
• Experience working in a global, cross-functional, multilingual team

Preferred Qualifications

* Proven ability to learn new software, concepts, and processes

• Strong attention to detail
• Passion for intercultural communication
• Proven organizational skills and ability to multitask
• Ability to work independently with little oversight
• Ability to ask critical questions to comprehend customer needs and discover the root cause of issues
• Fluency in one or more non-English languages
• Comprehension of translation/localization industry processes
• Knowledge of localization tools, translation management systems, and working knowledge of content management systems

What We Offer

* Competitive base pay ranging from $56,700/year in our lowest geographic market up to $118,900/year in our highest geographic market

• Total compensation package, including equity, sign-on payments, and other forms of compensation
• Full range of medical, financial, and/or other benefits
• Opportunity to work with a diverse and inclusive team
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and experienced Translation Program Specialist looking for a new challenge, please apply via our internal or external career site. We're an equal opportunity employer and welcome applications from diverse candidates. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Apply Job!

Work Environment and Company Culture

At arenaflex, we're committed to creating a workplace that's inclusive, diverse, and empowering. Our culture is built on the principles of respect, empathy, and trust, and we're passionate about empowering our employees to deliver the best results for our customers. We believe in the importance of work-life balance, and we offer a range of benefits and programs to support our employees' well-being.

Career Growth Opportunities and Learning Benefits

We're committed to the growth and development of our employees, and we offer a range of opportunities for professional development and learning. From training programs and mentorship to career advancement and leadership development, we're dedicated to helping our employees achieve their full potential.

Compensation, Perks, and Benefits

Our compensation package is designed to reflect the cost of labor across several US geographic markets. We offer a competitive base pay, as well as a range of benefits and perks, including equity, sign-on payments, and other forms of compensation. We're committed to providing a total compensation package that's fair and competitive, and we're proud to offer a range of benefits and programs to support our employees' well-being.

Conclusion

If you're a motivated and experienced Translation Program Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity. At arenaflex, we're committed to delivering exceptional customer experiences across the globe, and we're looking for talented individuals like you to join our team. Apply now and take the first step towards a rewarding and challenging career with arenaflex. Apply for this job