Part Time - Customer Service Associate - Tool Rental - Flexible Beaumont, TX 0095

Join arenaflex's Dynamic Team as a Part-Time Customer Service Associate in Tool Rental - Flexible Beaumont, TX 0095 Are you passionate about delivering exceptional customer experiences and making a difference in people's lives? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! arenaflex is seeking a highly motivated and customer-focused Part-Time Customer Service Associate to join our Tool Rental team in Beaumont, TX 0095. As a valued member of our team, you will play a vital role in ensuring our customers receive the highest level of service and support, every time they visit our store.

About arenaflex

arenaflex is a leading home improvement company that has been serving the needs of our customers for over 70 years. With a commitment to growth, teamwork, and community involvement, we strive to be the go-to destination for all home improvement needs. Our company culture is built on a foundation of respect, inclusivity, and a passion for delivering exceptional customer experiences. As a part of our team, you will have the opportunity to grow and develop your skills, work with a talented and diverse group of professionals, and make a real difference in the lives of our customers.

Your Impact at arenaflex

As a Customer Service Associate, you will be the face of arenaflex, providing top-notch customer service and support to our customers. Your role will involve:

• Welcoming customers to our store, answering questions, and delivering friendly and professional customer service
• Assisting customers with locating and handling merchandise, including loading merchandise as needed
• Processing orders and deliveries accurately to ensure customers receive their merchandise as expected and on time
• Cross-functionally training in other areas of the store to help deliver the best customer service
• Preparing merchandise in your department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds
• Guiding customers through shopping or checkout
• Completing other duties as assigned

How We Support You

At arenaflex, we believe in supporting our associates in all aspects of their lives. As a part-time associate, you will have access to a range of benefits, including:

• Competitive pay and flexible scheduling to fit your needs
• Multiple top-tier health insurance options to prioritize your well-being
• Educational opportunities through our tuition assistance program
• A company-matching 401(k) and optional Employee Stock Purchase Program to help you plan for your financial future
• A 10% Associate Discount to save on your purchases
• The opportunity to learn new trade skills through our Track to the Trades program

Your Day at arenaflex

As a Customer Service Associate, you will work in a fast-paced, dynamic environment where no two days are the same. You will interact with customers throughout the day, helping them find and select products, answering questions, and ensuring all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.

Customer Service Associate Departments

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets:

• Appliances
• Cabinets
• Flooring
• Live Nursery
• Inside Garden
• Hardware
• Tools
• Millwork
• Building Materials
• Plumbing
• Electrical
• Paint
• Home Décor
• Tool Rental
• Pro Services

Key Responsibilities

* Welcome customers to arenaflex, answer questions, and deliver friendly and professional customer service

• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Minimum Qualifications

* 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information

• 6 months of experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Preferred Qualifications

* 6 months of retail and/or customer service experience

• Bi-lingual skills
• Certification in a trade related to your department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Low arenaflex's Commitment to Growth and Teamwork

arenaflex's commitment to growth and teamwork extends to the community as well. We strongly encourage bilingual, military, and veteran talent to apply and join our team. By joining arenaflex, you will be part of a company that values diversity, inclusivity, and community involvement.

Travel Requirements

This role does not require regular travel; however, you may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting Methods

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About arenaflex

arenaflex Companies, Inc. is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit arenaflex.com

arenaflex is an Equal Opportunity Employer

arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Apply Now!

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join arenaflex's dynamic team as a Part-Time Customer Service Associate in Tool Rental - Flexible Beaumont, TX 0095. Apply for this job