Experienced Full Stack Senior Associate – Customer Team – arenaflex Solutions

At arenaflex Solutions, we're revolutionizing the way healthcare is delivered by creating a true system of care that drives market-leading value for our customers, members, and patients. As a leading non-profit health system in the U.S., we're committed to fostering an environment where everyone can contribute to excellence. We're seeking a talented and passionate professional to join our team as a Senior Associate – Customer Team, playing a key role in driving the growth and success of our direct customer relationships.

About arenaflex Solutions

arenaflex Solutions is a unique business unit within arenaflex, dedicated to serving commercially insured patients through direct contracting with employers and unions, or via partnerships with companies that serve them. We currently serve over 450,000 patients in the New York area, via 35+ customers and 10+ partners, and a wide range of products ranging from virtual navigation services to specialty care products to worksite health centers.

Job Summary

We're looking for a seasoned professional with a passion for healthcare and a proven track record in strategic account management, business development, or sales. As a Senior Associate – Customer Team, you'll play a key role in driving the growth and success of our direct customer relationships while supporting new growth opportunities through direct-to-union, employer, and/or partner sales or account management. You'll serve as the customer's advocate, ensuring we meet their needs while aligning arenaflex Solutions' offerings to deliver superior outcomes and enhanced market share.

Responsibilities

* Lead the growth and optimization of medium to jumbo accounts, working with large employers, union groups, and/or partners

• Effectively manage and support the day-to-day needs across a portfolio of customers in order to elevate the member's care experience and earn the trust of our customers
• Develop, present, and execute across strategic growth initiatives, ensuring alignment with customer goals and arenaflex Solutions' objectives
• Collaborate across functional teams including Analytics, Product, and Operations, to exceed customer expectations and anticipate future needs
• Serve as a key liaison across arenaflex to ensure a seamless experience for our customer and their members
• Provide critical inputs to arenaflex's go-to-market strategy
• Develop sales resources, deliver pitches, and guide prospects from initial engagement through contracting and implementation to support sales operations
• Cultivate and support channel partnerships to expand the sales pipeline and manage existing prospects through the sales funnel

Qualifications

* Bachelor's Degree required

• Minimum of three years of professional experience; Four to seven years of experience in related work preferred
• Experience with leading management consulting firm(s), benefits consulting firm(s), and/or payer(s) a plus
• Proven experience in strategic account management, business development, or sales, ideally within the healthcare industry is a plus
• Demonstrated success managing high-revenue accounts and driving growth through innovative strategies is a plus
• Familiarity with employer-sponsored health plans, Union Health Funds, or similar healthcare customer segments is a plus
• Experience in a fast-paced, corporate environment

Additional Skills and Qualities

* Expertise in using Microsoft PowerPoint in developing presentations

• Strong communication and presentation skills
• Self-motivated team player
• Passion for healthcare as evidenced by academic or personal pursuits and professional experience

Work Environment and Company Culture

At arenaflex, we're committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of arenaflex's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

Compensation and Benefits

The salary range for this role is $106,108 - $159,161 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

Why Join arenaflex?

* Be part of a leading non-profit health system in the U.S.

• Contribute to a unique business unit dedicated to serving commercially insured patients
• Drive the growth and success of direct customer relationships
• Support new growth opportunities through direct-to-union, employer, and/or partner sales or account management
• Collaborate with cross-functional teams to exceed customer expectations and anticipate future needs
• Develop and execute strategic growth initiatives to drive market-leading value for customers, members, and patients
• Enjoy a competitive salary and benefits package
• Be part of a culture that values fairness, inclusivity, and continuous learning

How to Apply

If you're a seasoned professional with a passion for healthcare and a proven track record in strategic account management, business development, or sales, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you! Apply Job! Apply for this job