Experienced Healthcare Insurance Agent & Customer Care Representative – arenaflex Benefits Education & Outreach Program
Join arenaflex, a leading innovator in the healthcare industry, as we seek an experienced and charismatic Healthcare Insurance Agent & Customer Care Representative to join our Benefits Education & Outreach Program. As a trusted ambassador of arenaflex, you will play a vital role in educating and engaging our members, clients, and stakeholders at benefit fairs and other events. If you possess excellent communication skills, a passion for healthcare, and a drive to succeed, we encourage you to apply for this exciting opportunity.
About arenaflex
arenaflex is a forward-thinking organization dedicated to revolutionizing the healthcare industry through innovative solutions and exceptional customer service. Our mission is to empower individuals and families to make informed decisions about their healthcare, and our Benefits Education & Outreach Program is a key component of this mission. As a representative of arenaflex, you will have the opportunity to work with a talented team of professionals who share your passion for healthcare and your commitment to excellence.
Role & Responsibilities
As a Healthcare Insurance Agent & Customer Care Representative, you will serve as a trusted and knowledgeable representative of arenaflex at benefit fairs and other events. Your responsibilities will include:
* Providing a high-level overview of member plans and answering questions based on training received
* Confidently and professionally servicing members, clients, and other key stakeholders during the event
* Attending an annual training provided by arenaflex to stay informed about the industry, organization, and role
* Participating in a one-hour training with the account team at least 48 hours before the benefit fair to learn about the client, plan details, and key talking points
* Maintaining professional attire and demeanor at all times
* Proactively greeting and assisting attendees at the booth
* Distributing flyers, product details, and promotional materials
* Completing a health fair questionnaire emailed after the event
Event Expectations
As a representative of arenaflex, you will be expected to maintain a professional and engaging presence at all times. This includes:
* Wearing professional attire and maintaining a professional demeanor
* Proactively greeting and assisting attendees at the booth
* Distributing flyers, product details, and promotional materials
* Completing a health fair questionnaire emailed after the event
Preferred Qualifications
While not required, we prefer candidates with:
* Strong communication skills to professionally and knowledgeably interact with attendees
* Comfortable speaking in front of small groups and demonstrating sales ability
* Probing question skills to identify needs and expectations
* Previous industry experience with health benefits
Essential Qualifications
To be considered for this role, you must:
* Possess excellent communication and interpersonal skills
* Be comfortable speaking in front of small groups and demonstrating sales ability
* Have a strong understanding of healthcare benefits and insurance products
* Be able to work independently and as part of a team
* Be able to travel within a 120-mile radius of New York, NY, and have reliable transportation
Skills & Competencies
To succeed in this role, you will need:
* Excellent communication and interpersonal skills
* Strong problem-solving and critical thinking skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong attention to detail and organizational skills
* Ability to maintain confidentiality and handle sensitive information
Career Growth Opportunities & Learning Benefits
As a representative of arenaflex, you will have access to:
* Ongoing training and professional development opportunities
* A supportive and collaborative work environment
* Opportunities for career growth and advancement
* A competitive compensation package and benefits
Work Environment & Company Culture
arenaflex is a dynamic and innovative organization that values diversity, equity, and inclusion. Our company culture is built on a foundation of respect, empathy, and open communication. We are committed to creating a work environment that is inclusive, supportive, and empowering.
Compensation, Perks, & Benefits
As a Healthcare Insurance Agent & Customer Care Representative, you will be compensated at a rate of $25.76 per hour on a W2 basis. You will also have access to a range of benefits, including:
* Competitive compensation package
* Ongoing training and professional development opportunities
* A supportive and collaborative work environment
* Opportunities for career growth and advancement
* A comprehensive benefits package, including health, dental, and vision insurance
How to Apply
If you are a motivated and charismatic individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. To apply, please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you!