Experienced Customer Service and Sales Representative - Remote Opportunity at arenaflex

Join arenaflex's dynamic team of customer experience champions and embark on a rewarding career journey as a licensed insurance agent. At arenaflex, we pride ourselves on being a forward-thinking organization that empowers individuals and organizations to drive growth and achieve their goals. Our mission is to provide unparalleled customer service and sales expertise, ensuring that our clients receive the highest level of support and guidance in navigating the complexities of the insurance industry.

About arenaflex

arenaflex is a leading provider of innovative solutions and services that cater to the evolving needs of individuals and organizations. Our commitment to excellence, customer satisfaction, and employee development has earned us a reputation as a trusted partner in the industry. As a remote customer service and sales representative at arenaflex, you will be part of a diverse and community-minded organization that values collaboration, creativity, and continuous learning.

What You'll Enjoy

As a BMOC Customer Experience Champion, you'll have the opportunity to:

• Work from home, enjoying the flexibility and comfort of a remote work environment
• Receive knowledgeable, encouraging, supportive, and present leadership from our experienced team
• Be part of a diverse and community-minded organization that values inclusivity and teamwork
• Enjoy career-growth and learning opportunities, with a focus on developing your skills and expertise
• Participate in FREE licensing courses, which can be taken from any internet-accessible device, and receive compensation for your time
• Benefit from flexible and growth-oriented study sessions, designed to support your learning and development
• Have all state licensing exam fees covered by arenaflex, as well as yearly renewal of your license
• Receive a company-provided computer once you have secured your license
• Enjoy competitive performance bonus opportunities and benefits, including a comprehensive total rewards package

What You'll Be Doing

As a licensed insurance agent at arenaflex, you will be responsible for:

• Assisting individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
• Providing full lifecycle customer service and sales, including accepting inbound calls and making outbound calls to provide follow-up support
• Responding to customer inquiries with compassion and active listening, and selecting the best solution in an efficient manner
• Identifying additional needs customers may have and helping them to upgrade products or services

Why You? What You Bring

To succeed in this role, you will need to possess:

• High-speed internet access (>15 mbps)
• Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
• Ability to maintain and follow strict personal privacy for customer information
• Strong customer service orientation
• High school diploma or equivalent, with education being a plus
• Handy with MS Windows and other computer applications

Physical and Mental Demands

The physical and mental demands of this role include:

• Operating a computer, phone, and other office machinery
• Driving to households, walking from car to household
• Thinking, learning, and concentrating effectively, and frequently communicating with other people
• Frequently moving about inside and travel between households
• Ability to handle the stress associated with meeting frequent, multiple, and tight deadlines
• Ability to work a varied schedule, including evening and weekend hours based on project needs
• Consistent demonstration of mental stability and ability to have regular, reliable, and predictable attendance

Total Rewards Package

At arenaflex, we demonstrate our commitment to rewarding individual and team achievement through a comprehensive total rewards package, which includes:

• Competitive base salary
• Generous paid time off policy
• Merit-based annual increases
• Bonus opportunities
• Robust recognition program
• Competitive range of insurance plans (including health, dental, and life insurance)
• Access to retirement savings programs, such as a 401(k) plan and a health savings account
• Financial assistance with infertility treatments
• Employee assistance program
• Numerous other offerings to support a healthy work-life balance

Reasonable Accommodations

arenaflex is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job, in accordance with our procedure 4.2.1.

Apply Now

If you're a motivated and customer-focused individual who is passionate about helping others and giving them peace of mind, we encourage you to apply for this exciting opportunity to join arenaflex's team of customer experience champions. Apply for this job