Experienced Data Entry Clerk – Alternate Investments Specialist (Remote)

At arenaflex, we're on a mission to revolutionize the way we approach data entry and reconciliation in the financial industry. As a key player in the Alternate Investments sector, we're seeking a highly skilled and detail-oriented Data Entry Clerk to join our team. If you're passionate about data analysis, problem-solving, and delivering exceptional results, we want to hear from you.

About arenaflex

arenaflex is a leading provider of innovative financial solutions, dedicated to empowering our clients to achieve their goals. With a strong focus on customer satisfaction, we strive to create a work environment that fosters collaboration, creativity, and growth. Our team is comprised of talented individuals who share a passion for excellence and a commitment to making a positive impact.

Job Summary

As an Alternate Investments Specialist, you'll play a critical role in ensuring the accuracy and efficiency of our data entry and reconciliation processes. You'll work closely with our Retail and Institutional Service Teams to resolve complex issues, analyze data, and provide exceptional customer service. If you're a detail-oriented problem-solver with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Process trade deal purchases in customer profiles and identify/address discrepancies between TD Ameritrade and fund companies or transfer agents

• Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
• Analyze complex/escalated issues and perform testing/validation of new innovation enhancements and provider modifications
• Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
• Engage with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
• Collaborate with fund companies, transfer agents, opposite agencies, and other external business partners to resolve issues and improve processes

Duties and Analysis

* Review subscription deals or transfer requests

• Identify and address Client/Advisor account exceptions
• Ensure regulatory compliance (e.g., 2340 and 15C3-3)
• Reconcile Business, Dividend, and Transactions Breaks
• Resolve issues across BOS and Fund Companies
• Review and analyze correct tax coding and corrections of income tax coding
• Troubleshoot internal/external system issues or concerns
• Identify the root cause of breaks between TDA, the Fund, etc.
• Provide method or innovation service alternatives to Management
• Remediate transfer issues with the Fund or Opposite Firm
• Answer business partner inquiries concerning Fund details requirements/eligibility
• Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
• Promptly and accurately finalize client investing and dividend demands

Essential Qualifications

* High school diploma or equivalent required; associate's or bachelor's degree preferred

• 0-2 years of experience in data entry, reconciliation, or a related field
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficiency in Microsoft Office, particularly Excel
• Experience with Salesforce or similar CRM systems a plus

Preferred Qualifications

* 2+ years of experience in data entry, reconciliation, or a related field

• Experience working in the financial industry, particularly in Alternate Investments
• Knowledge of regulatory requirements (e.g., 2340 and 15C3-3)
• Experience with data analysis and reporting tools (e.g., Excel, Tableau)
• Certification in data entry, reconciliation, or a related field (e.g., Certified Data Entry Specialist)

Skills and Competencies

* Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficiency in Microsoft Office, particularly Excel
• Experience with Salesforce or similar CRM systems a plus
• Strong attention to detail and accuracy
• Ability to learn and adapt to new systems and processes quickly

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Data Entry Clerk, you'll have opportunities to:

• Develop your analytical and problem-solving skills through on-the-job training and mentorship
• Learn about regulatory requirements and industry best practices
• Collaborate with cross-functional teams to improve processes and resolve issues
• Participate in professional development programs and training sessions
• Take on additional responsibilities and contribute to the growth and success of our team

Work Environment and Company Culture

arenaflex is a dynamic and inclusive work environment that values collaboration, creativity, and growth. As a Data Entry Clerk, you'll work in a fast-paced environment with a team of talented professionals who share a passion for excellence. Our company culture is built on:

• Open communication and transparency
• Collaboration and teamwork
• Continuous learning and professional development
• Recognition and rewards for outstanding performance
• A commitment to diversity, equity, and inclusion

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Salary: $40,000 - $60,000 per year, depending on experience
• Benefits: Medical, dental, and vision insurance; 401(k) matching; paid time off; and more
• Perks: Flexible work arrangements; professional development opportunities; and a fun, dynamic work environment

Equal Opportunity Employer

arenaflex is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds, including minorities, women, veterans, and individuals with disabilities.

How to Apply

If you're a motivated and detail-oriented individual with a passion for data analysis and problem-solving, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. Apply for this job