Experienced Logistics Coordinator - Customer Service: Join the arenaflex Team and Revolutionize Supply Chain Solutions

At arenaflex, we're not just a logistics company - we're a team of passionate professionals dedicated to delivering exceptional supply chain solutions to Fortune 500 businesses and innovative startups alike. As a Logistics Coordinator - Customer Service, you'll play a vital role in ensuring our customers receive the best possible experience, from handling inbound sales calls to resolving customer complaints and answering questions.

About arenaflex

arenaflex is a leading provider of supply chain solutions, with a reputation for excellence and a commitment to innovation. Our team of logistics experts works tirelessly to ensure that our customers' needs are met, and their expectations are exceeded. With a diverse range of experience and advancement opportunities, arenaflex is the perfect place to launch or further your career in logistics.

Benefits of Working at arenaflex

At arenaflex, we believe in taking care of our employees, both on and off the job. Here are just a few of the many benefits you can expect when joining our team:

• Medical, Dental, Vision Benefits: Enjoy comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• 401(k) Savings Plan: Take advantage of a tax-advantaged 401(k) retirement savings plan, with a company match to help you save for the future.
• Discounted Employee Stock Purchase Options: Invest in arenaflex and enjoy discounted employee stock purchase options.
• Quality Employee Discounts: Save money on tools, cars, appliances, travel, and more with our exclusive employee discounts.
• Paid Time Off: Enjoy paid time off for vacation, illness, bereavement, family, and parental leave.
• Up to 12 Weeks Paid Maternity Leave: Take the time you need to care for your new baby, with up to 12 weeks of paid maternity leave.

Job Summary

As a Logistics Coordinator - Customer Service, you'll be responsible for providing exceptional customer service, handling inbound sales calls, maintaining inventory levels, and interacting with customers to resolve their concerns and issues. This is a cross-functional role that requires excellent communication skills, a strong work ethic, and a passion for delivering results.

Essential Functions

* Customer Experience: Ensure that customers receive a great experience, with concerns, issues, and disputes resolved to their expectations.

• Sales and Inventory Management: Handle rental sales and inventory levels, coordinating with Maintenance and Asset Management to meet customer demands.
• Workflow Management: Enhance productivity through effective scheduling and planning, generating purchase/repair orders and maintaining files.
• Parts Management: Contribute to cost containment through inventory planning and warranty management.
• Compliance: Ensure compliance with all company, local, state, federal, and other regulatory agencies' policies.

Additional Responsibilities

* Perform Other Duties as Assigned: Be flexible and willing to take on additional responsibilities as needed.

Skills and Abilities

* Strong Verbal and Written Communication Skills: Effectively communicate with customers, colleagues, and supervisors to resolve issues and provide information.

• Goal-Oriented and Results-Driven: Set priorities, manage multiple assignments and tasks, and adapt to changing conditions and work assignments.
• High Energy and Self-Motivated: Be a self-directed and self-motivated individual, with a high level of energy and a drive for results.
• Customer Service Skills: Demonstrate a strong commitment to customer service, with a focus on delivering exceptional experiences.

Qualifications

* H.S. Diploma/GED: A high school diploma or equivalent is required.

• Sales and Customer Service Experience: One (1) year or more of experience in sales and/or customer service is preferred.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience, education, work location, market data/ranges, internal equity, internal salary ranges, etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

• Pay Type: Hourly
• Minimum Pay Range: $19.50
• Maximum Pay Range: $19.50

How to Apply

If you're a motivated and customer-focused individual looking for a challenging and rewarding role in logistics, we encourage you to apply today! Visit our website at [www.arenaflex.com/careers](http://www.arenaflex.com/careers) to learn more about this opportunity and submit your application.

Security Notice for Applicants

arenaflex will only communicate with an applicant directly from a [@arenaflex.com](mailto:@arenaflex.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, arenaflex will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.arenaflex.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or arenaflex representative, please contact arenaflex at [email protected] or 800-793-3754.

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer and a Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. Apply for this job