Experienced Senior Compliance Product Officer - US Personal Banking Operations - Customer Service - arenaflex Retail Services

At arenaflex, we're committed to fostering a culture of compliance and excellence in our operations. As a Senior Compliance Product Officer, you'll play a pivotal role in shaping our risk management framework and ensuring that our US Personal Banking Operations - Customer Service - arenaflex Retail Services (CRS) Independent Compliance Risk Management (ICRM) team is equipped to prevent violations of law, rule, or regulation. If you're a seasoned compliance professional with a passion for delivering best-in-class programs, policies, and practices, we want to hear from you.

About arenaflex

arenaflex is a global financial services leader, dedicated to helping our clients achieve their financial goals. With a rich history of innovation and a commitment to excellence, we're constantly pushing the boundaries of what's possible in the world of finance. Our US Personal Banking Operations - Customer Service - arenaflex Retail Services team is a critical part of our organization, providing top-notch customer service and support to our clients across the country.

Job Summary

As a Senior Compliance Product Officer, you'll be responsible for designing, developing, delivering, and maintaining best-in-class Compliance programs, policies, and practices for ICRM. You'll serve as a subject matter expert on arenaflex's Compliance programs, providing expert guidance on function/business/product regulations on a real-time basis to manage compliance risk. You'll also stay abreast of relevant changes to rules/regulations and other industry news, including regulatory findings.

Key Responsibilities

* Designing, developing, delivering, and maintaining best-in-class Compliance programs, policies, and practices for ICRM

• Serving as a subject matter expert on arenaflex's Compliance programs, providing expert guidance on function/business/product regulations on a real-time basis to manage compliance risk
• Staying abreast of relevant changes to rules/regulations and other industry news, including regulatory findings
• Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product
• Analyzing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact
• Advising ICRM and function/business/product management and personnel on regulatory and compliance issues and providing credible challenge
• Participating in industry groups and trade association working groups or other forums
• Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements
• Managing strategy and responses to regulatory examinations, reviews, and inquiries and internal and external investigations, as well as testing and audit
• Designing and leading compliance and control reviews
• Partnering with other ICRM teams and global functions, including Legal, Risk, Operations, and Technology, and Finance to prevent and detect non-compliance issues and promote a culture of compliance
• Additional duties as assigned

Essential Qualifications

* Expertise of Compliance laws, rules, regulations, risks, and typologies

• Excellent written, verbal, and analytical skills
• Must be a self-starter, flexible, innovative, and adaptive
• Highly motivated, strong attention to detail, team-oriented, organized
• Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
• Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level
• Experience in managing regulatory exams and relationships with examiners, auditors, etc.
• Awareness of regulatory requirements including local and US laws, international and industry standards - Familiarity with consumer banking laws, rules, and regulations such as Regulations E (Electronic Funds Transfer), Regulation Z (Truth in Lending), Regulation B (Equal Credit Opportunity Act), Servicemembers Civil Relief Act, UDAAP, Regulation P (Privacy), Regulation V (Fair Credit Reporting), TCPA (Telephone Communications Protection Act) and Fair Lending and Fairness compliance requirements
• Advanced knowledge in area of focus
• Related certifications desirable - Certified Regulatory Compliance Manager (CRCM) is a plus

Preferred Qualifications

* Bachelor's degree; experience in compliance, legal, or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; strong working knowledge of function/business/product and the related operations and financial requirements; previous experience managing a diverse staff; Advanced degree a plus

Work Environment and Company Culture

As a Senior Compliance Product Officer at arenaflex, you'll be part of a dynamic and collaborative team that's passionate about delivering excellence in compliance and risk management. You'll have the opportunity to work with a diverse group of professionals from various backgrounds and industries, and contribute to shaping the future of our organization. Our company culture is built on a foundation of integrity, respect, and innovation, and we're committed to fostering a work environment that's inclusive, supportive, and empowering.

Compensation and Benefits

arenaflex offers a competitive salary range of $156,160.00 - $234,240.00, as well as a comprehensive benefits package that includes medical, dental, and vision coverage, 401(k), life, accident, and disability insurance, and wellness programs. We also offer paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding arenaflex employee benefits, please visit citibenefits.com.

How to Apply

If you're a seasoned compliance professional with a passion for delivering best-in-class programs, policies, and practices, we want to hear from you. Please submit your application through our website at [jobs.citi.com/job/wilmington/compliance-product-sr-officer-i-svp-us-personal-banking-operations-customer-service-arenaflex-retail-ser/287/76016170832](http://jobs.citi.com/job/wilmington/compliance-product-sr-officer-i-svp-us-personal-banking-operations-customer-service-arenaflex-retail-ser/287/76016170832).

Equal Opportunity Employer

arenaflex is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Apply for this job