Experienced Customer Service Representative – College Student Opportunity at arenaflex
Are you a motivated and enthusiastic college student looking for a part-time job that offers a fun and supportive environment, flexible scheduling, and opportunities for growth and development? Do you possess excellent communication skills, a strong work ethic, and a passion for helping others? If so, arenaflex is excited to offer a unique opportunity for students at UW-Stevens Point and Mid-State Technical College to join our team as a Customer Service Representative.
About arenaflex
arenaflex is a leading insurance company that has been helping businesses succeed and protect their futures for over a century. We take pride in being one of the largest and financially strongest mutual insurance companies in the United States, with a long track record of success and a commitment to excellence. Our headquarters is located in Stevens Point, Wisconsin, with offices throughout the United States, offering a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Why Join arenaflex?
As a Customer Service Representative at arenaflex, you will be part of a dynamic team that is dedicated to providing exceptional service to our customers. You will have the opportunity to work in a fun and supportive environment, with a flexible scheduling option that allows you to balance your work and academic responsibilities. Our part-time program is designed to provide you with valuable experience and skills that will benefit you throughout your career.
Key Responsibilities:
As a Customer Service Representative, you will be the initial contact for our customers when an incident occurs, providing technical support for the processing of claims. Your key responsibilities will include:
- Working with a team to successfully meet department phone Key Performance Indicators
- Processing claims for policyholders, claimants, and others over the phone
- Assisting with processing claims that are received over the internet/mail
- Participating in weekly team huddles and associate engagement activities
What it Takes:
To be eligible for this opportunity, you must meet the following criteria:
- Be enrolled at UW-Stevens Point or Mid-State Technical College
- Have 2-6 semesters left before graduation upon start date
- Be available for 15-20 hours per week during the semester with the potential of up to 40 hours during summer or school breaks
- Possess strong punctuality and dependability
- Have solid verbal and written communication skills
- Spanish-speaking bilingual skills are a plus, with additional compensation
Training and Development:
As a new hire, you will be required to train full-time (40 hours a week, in person) for the first 14 days. This comprehensive training program will equip you with the skills and knowledge you need to succeed in your role.
Total Rewards:
At arenaflex, your total rewards go beyond competitive compensation. We offer a range of benefits and perks that will enhance your overall well-being and career growth. These include:
- Flexible scheduling with a hybrid work model, allowing you to work from home on Fridays through Mondays and in the office on Tuesdays through Thursdays
- A scheduled Hybrid work model with the option to work from home
- Meal Subsidy available for associates who report to an office
- 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
- Opportunities for ongoing professional development and growth
Equal Employment Opportunity:
arenaflex is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. We do not discriminate in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
How to Apply:
If you are a motivated and enthusiastic college student looking for a part-time job that offers a fun and supportive environment, flexible scheduling, and opportunities for growth and development, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications further.
Contact Information:
For more information about this opportunity, please contact Gigi Stahl, Talent Acquisition Specialist, at [email protected].
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