Part-Time Bank Teller/Customer Service Representative – Delivering Exceptional Banking Experiences in Our Community
At arenaflex, we're more than just a bank – we're a trusted partner in the lives of our customers and a driving force in the growth and prosperity of our community. As a family-owned bank, we've built a reputation for providing exceptional service, innovative banking solutions, and a deep commitment to the values that matter most. We're passionate about making a difference in the lives of our customers, and we're seeking a talented Part-Time Bank Teller/Customer Service Representative to join our team.
About arenaflex
arenaflex is a community bank that's dedicated to supporting the financial goals of individuals and businesses in the communities we call home. Our mission is to provide every person with a better banking experience, and we're proud to offer the strength of a big bank combined with local decision-making and hometown involvement. We're a leader in our markets, and we're a go-to source for finance and lending. Our values are at the heart of everything we do, and we're committed to:
- Passion: We have an unrelenting drive to be great, and quality service is our #1 priority.
- Commitment: We take ownership of our actions and work together as a team to achieve our goals.
- Leadership: We're competitive leaders in our markets, and we're a source of inspiration for our customers and colleagues.
- Community: We're proud to support each other and our local communities, and we win when our customers win.
The Role
As a Part-Time Bank Teller/Customer Service Representative, you'll play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You'll be the "frontline" of our bank, and you'll be responsible for processing transactions accurately and efficiently in accordance with established policies and procedures. You'll work closely with customers to assess their needs, introduce new products and services, and provide exceptional service that builds trust relationships, customer loyalty, and satisfaction.
Key Responsibilities
* Conduct dozens of bank's routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc.)
- Assess customer needs and introduce new products and services (credit cards, saving bonds, etc.)
- Make sales referrals, suggest alternate channels, and cross-sell products and services
- Go the "extra mile" to build trust relationships, customer loyalty, and satisfaction
- Comply with regulatory requirements
- Manage risk in every transaction and detect fraudulent transactions to prevent losses
- Resolve customers' issues and provide relevant information
- Perform other duties as assigned
What You'll Need
* High School diploma or greater required
- Experience handling cash transactions and working with systems
- Strong communication and time management skills
- Customer satisfaction-oriented
- Attention to detail and mathematical skills
What We Offer
* Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation, Sick, and Holiday time
- A competitive 6% 401k match
- And more!
Equal Employment Opportunity
arenaflex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
How to Apply
If you're passionate about delivering exceptional banking experiences and making a difference in the lives of our customers, we encourage you to apply for this exciting opportunity. Please visit our website at [www.arenaflex.bank](http://www.arenaflex.bank) to learn more about our company and our values. You can also apply online by clicking the link below. Apply Now! We can't wait to hear from you and learn more about your qualifications and experience. Thank you for considering arenaflex as your next career destination! Apply for this job