Part Time Seasonal Customer Service Agent – arenaflex TQO

Join the arenaflex Team and Help Deliver World-Class Service to Our Valued Customers

At arenaflex, we're passionate about providing exceptional customer experiences that leave a lasting impression. As a Part Time Seasonal Customer Service Agent, you'll play a vital role in making every customer feel like the most valued person. If you're a people person with a passion for delivering top-notch service, we want to hear from you!

About arenaflex

arenaflex is a leading company in the industry, known for our commitment to excellence and our dedication to our customers. Our brand is built on a foundation of Care, Integrity, Resilience, Servant Leadership, and Teamwork, and we're looking for like-minded individuals to join our team. As a Customer Service Agent, you'll be the face of arenaflex, and we're counting on you to help us keep our brand strong.

Key Responsibilities

As a Part Time Seasonal Customer Service Agent, you'll be responsible for supporting our Customer Service (Ticket & Gate) team. Your primary goal will be to make every customer's travel experience as smooth and pleasant as possible. Here are some of the key responsibilities you'll be expected to perform:

• Ticket Agent: You'll be the first point of contact for our customers, guiding and assisting them with the ticketing and baggage check-in process. Your tasks will include:

+ Using a computer to sell, print, and reissue tickets + Managing the check-in process, ensuring that customers have the proper documentation for travel + Tagging baggage and performing lifting tasks that involve transferring baggage from scales to conveyor belts + Practicing safety-conscious behaviors in all operational processes and procedures

• Gate Agent: You'll help our customers with routing, trip planning, and gate boarding. Your tasks will include:

+ Using computers to assist customers with seat availability, gate announcements regarding the boarding process, flight status, checking, and handling baggage + Operating jet ways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors + Practicing safety-conscious behaviors in all operational processes and procedures

Benefits and Perks

At arenaflex, we're committed to sharing success with our employees. Here are some of the benefits and perks you can expect:

• Competitive Compensation: You'll earn a competitive salary and benefits package that reflects your value to our team.
• Opportunities for Growth: We're committed to helping you grow and develop your skills, with opportunities for advancement and professional development.
• Diverse and Inclusive Culture: Our culture is built on a foundation of Care, Integrity, Resilience, Servant Leadership, and Teamwork, and we're looking for individuals who share these values.
• Flexible Scheduling: You'll have the flexibility to work a variety of schedules, including afternoons, evenings, weekends, and holidays.
• Opportunities to Travel: As a Customer Service Agent, you'll have the opportunity to travel and experience new places.

What You Need to Succeed

To be successful in this role, you'll need to possess the following qualifications:

• High School Diploma or GED Equivalent: You'll need to have a high school diploma or equivalent to apply for this role.
• Safety-Conscious: You'll need to consistently prioritize safety and security, both for yourself and others.
• Diverse Perspective: You'll need to be open to diverse perspectives and thinking styles.
• Age Requirement: You'll need to be at least 18 years old to apply for this role.
• Physical Ability: You'll need to be able to frequently lift bags or items weighing up to and including 80 pounds.
• Language Skills: You'll need to be fluent in both written and oral English and Spanish.
• Computer Skills: You'll need to possess entry-level computer skills and be able to use software applications to perform tasks.
• Communication Skills: You'll need to have strong verbal and written communication skills, using appropriate grammar, tone, and pronunciation.

What Will Give You a Competitive Edge

While not required, the following qualifications will give you a competitive edge in this role:

• Previous Customer Service Experience: If you have previous experience in customer service, you'll be well-suited for this role.
• Language Skills: If you're fluent in multiple languages, you'll be able to communicate with a wider range of customers.
• Computer Skills: If you have advanced computer skills, you'll be able to perform tasks more efficiently and effectively.

Join the arenaflex Team Today!

If you're passionate about delivering world-class customer service and have the skills and qualifications we're looking for, we want to hear from you! Apply now to join the arenaflex team and help us keep our brand strong. Apply for this job