Experienced Customer Service and Sales Representative - Remote Opportunity at arenaflex
Join arenaflex's dynamic work-from-home team as a Customer Experience Champion and embark on a rewarding career journey in customer service and sales. At arenaflex, we believe that business management is a continuous process, and planning and goal accomplishment are essential to driving growth and success. Our team is dedicated to helping individuals and organizations achieve their goals by providing expert guidance and support. We take pride in our collaborative and community-minded approach, fostering a culture of growth, learning, and mutual respect.
About arenaflex
arenaflex is a leading organization that empowers individuals and organizations to drive growth and achieve their goals. We achieve this by understanding our clients' needs, developing tailored solutions, and providing exceptional customer service. Our team is passionate about delivering results-driven solutions that exceed our clients' expectations.
Why Join arenaflex's Customer Service and Sales Team?
* Work from home: Enjoy the flexibility and comfort of working from the convenience of your own home.
- Knowledgeable and supportive leadership: Our experienced leaders will guide and support you every step of the way.
- Diverse and community-minded organization: Be part of a dynamic team that values diversity, inclusivity, and community engagement.
- Career growth and learning opportunities: Develop your skills and knowledge through our comprehensive training programs and mentorship opportunities.
- FREE licensing course: Take advantage of our FREE licensing course, which can be completed from any internet-accessible device.
- Flexible and growth-oriented study sessions: Learn at your own pace and enjoy flexible study sessions that cater to your needs.
- All state licensing exam fees covered: We'll cover all state licensing exam fees, so you can focus on your studies.
- Yearly renewal of license: We'll provide yearly renewal of your license, ensuring you stay up-to-date with industry developments.
- Company-provided computer: Once you've secured your license, we'll provide a company-provided computer to support your work.
- Competitive performance bonus opportunities and benefits: Enjoy a range of benefits, including competitive performance bonuses, a generous paid time off policy, and a robust recognition program.
What You'll Be Doing
As a Customer Experience Champion at arenaflex, you'll have the opportunity to make a real difference in people's lives. You'll be responsible for:
- Assisting individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs.
Providing full lifecycle customer service and sales
, where you may accept inbound calls or proactively reach out to customers to provide follow-up support.
Responding to customer inquiries with compassion and active listening
, and selecting the best solution in an efficient manner.
- Identifying additional needs customers may have and helping them to upgrade products or services.
Why You? What You Bring
To succeed in this role, you'll need:
High-speed internet access ( >15 mbps)
.
Aptitude, self-discipline, and tenacity
to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam.
Ability to maintain and follow strict personal privacy for customer information
.
Strong customer service orientation
.
High school diploma or equivalent
(more education is always a plus).
Handy with MS Windows and other computer applications
.
Physical and Mental Demands
The physical and mental demands of this role include:
- Operating a computer, phone, and other office machinery.
- Driving to households and walking from car to household.
- Thinking, learning, and concentrating effectively.
- Frequently communicating with other people, both within arenaflex and outside of arenaflex.
- Moving about inside and travel between households.
- Ability to handle the stress associated with meeting frequent, multiple, and tight deadlines.
- Ability to work a varied schedule, including evening and weekend hours based on project needs.
- Consistent demonstration of mental stability and ability to have regular, reliable, and predictable attendance.
Total Rewards Package
At arenaflex, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes:
Competitive base salary
.
Generous paid time off policy
.
Merit-based annual increases
.
Bonus opportunities
.
Robust recognition program
.
Competitive range of insurance plans
(including health, dental, and life insurance).
Access to retirement savings programs
(such as a 401(k) plan and a health savings account).
Financial assistance with infertility treatments
.
Employee assistance program
.
Numerous other offerings to support a healthy work-life balance
.
Reasonable Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, per arenaflex procedure 4.2.1.
Apply Now!
If you're passionate about delivering exceptional customer service and sales, and you're looking for a rewarding career opportunity, apply now to join arenaflex's dynamic work-from-home team as a Customer Experience Champion. Apply for this job