Experienced Data Entry Specialist – Alternate Investments (Remote Opportunity)

At arenaflex, we're committed to fostering a culture of innovation, collaboration, and growth. As a leading organization in the financial services industry, we're constantly seeking talented professionals to join our team and contribute to our mission of delivering exceptional client experiences. We're excited to announce an opportunity for a skilled Data Entry Specialist to join our Remote team, working closely with our Retail and Institutional Service Teams.

About the Role:

As a Data Entry Specialist at arenaflex, you'll play a critical role in ensuring the accuracy and efficiency of our Alternate Investments operations. Your primary responsibilities will include:

• Processing trade deal purchases in customer profiles and identifying/addressing discrepancies between TD Ameritrade and fund companies or transfer agents
• Processing Corporate Activity Activities, settling/reconciling transactions, and processing/reconciling returns activity
• Analyzing complex/escalated issues, testing/validation of new innovation enhancements, and provider modifications
• Completing projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile

Key Responsibilities:

* Review and process subscription deals or transfer requests

• Identify and address client/advisor account exceptions
• Ensure regulatory compliance (e.g., 2340 and 15C3-3)
• Reconcile Business, Dividend, and Transactions Breaks
• Resolve discrepancies between BOS and Fund Companies
• Review and analyze correct tax coding and corrections of tax coding errors
• Troubleshoot internal/external system issues or concerns
• Identify root causes of breaks between TDA, the Fund, etc.
• Provide method or innovation service alternatives to Management
• Remediate transfer issues with the Fund or Opposite Firm
• Answer business partner inquiries concerning Fund details requirements/eligibility
• Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
• Prompt and accurate finalization of client investing and dividend demands

Essential Qualifications:

* High school diploma or equivalent required; associate's or bachelor's degree preferred

• 0-2 years of experience in data entry or a related field
• Strong attention to detail and accuracy in data entry
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in Microsoft Office, particularly Excel
• Familiarity with Salesforce and other CRM systems a plus

Preferred Qualifications:

* Experience in the financial services industry, particularly in Alternate Investments

• Knowledge of regulatory requirements and compliance (e.g., 2340 and 15C3-3)
• Familiarity with data analysis and reporting tools (e.g., Tableau, Power BI)
• Experience with testing/validation of new innovation enhancements and provider modifications
• Certification in data entry or a related field (e.g., Certified Data Entry Specialist)

Skills and Competencies:

* Strong analytical and problem-solving skills

• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office, particularly Excel
• Familiarity with Salesforce and other CRM systems a plus
• Ability to adapt to changing priorities and deadlines

Career Growth Opportunities and Learning Benefits:

* arenaflex offers a comprehensive training program to help you develop your skills and advance your career

• Opportunities for professional growth and development in a dynamic and innovative organization
• Collaborative and supportive work environment with a diverse team of professionals
• Flexible work arrangements, including remote work options
• Competitive compensation and benefits package, including health insurance, retirement plan, and paid time off

Work Environment and Company Culture:

* arenaflex is an Equal Opportunity Employer, committed to diversity, equity, and inclusion

• Our company culture values innovation, collaboration, and growth
• We offer a dynamic and supportive work environment with a diverse team of professionals
• Flexible work arrangements, including remote work options, to support work-life balance
• Opportunities for professional growth and development in a dynamic and innovative organization

Compensation, Perks, and Benefits:

* Competitive compensation package, including salary and benefits

• Comprehensive health insurance plan, including medical, dental, and vision coverage
• Retirement plan with company match
• Paid time off, including vacation, sick leave, and holidays
• Flexible work arrangements, including remote work options
• Opportunities for professional growth and development in a dynamic and innovative organization

How to Apply:

If you're a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our online portal. arenaflex is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We welcome applications from diverse candidates and encourage you to apply. Apply Now! Apply for this job