Experienced Operations, Sales, and Customer Service Associate – Join arenaflex's Mission-Driven Team

At arenaflex, we're a small but growing consumer product company with three niche brands united by a commitment to sustainable design. Our products are made with high-quality materials and post-consumer waste to create innovative solutions for modern consumers. As we continue to grow, we're looking for a talented Operations, Sales, and Customer Service Associate to support our Operations and Sales teams.

About arenaflex

arenaflex is a dynamic and purpose-driven company that's passionate about creating sustainable, high-quality products for modern consumers. Our commitment to sustainable design and innovative solutions has earned us a reputation as a leader in the consumer product industry. As a member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for making a positive impact.

About the Role

As our Operations, Sales, and Customer Service Associate, you'll play a critical role in supporting our Operations and Sales teams. This hybrid position is mostly remote, with some in-person work in our Seattle, WA office. You'll be responsible for processing orders and customer-facing tasks for both B2B and B2C, including:

• Order processing for key accounts and independent retailers
• Wholesale portal order approvals
• B2B and B2C customer service

Key Responsibilities

* Process orders and manage inventory for key accounts and independent retailers

• Approve wholesale portal orders and manage customer relationships
• Provide exceptional customer service to B2B and B2C customers, responding to inquiries and resolving issues in a timely and professional manner
• Collaborate with the Operations and Sales teams to identify opportunities for process improvements and implement changes
• Develop and maintain relationships with key accounts and independent retailers
• Analyze sales data and provide insights to inform business decisions
• Stay up-to-date on industry trends and best practices, applying this knowledge to improve processes and customer experiences

About You

We're looking for a proactive and self-motivated individual who is comfortable working under tight timelines with minimal supervision. You'll have:

• 2-3 years of experience in a small team or startup environment, preferably in the consumer products industry
• Proficiency in Excel, including vlookup and pivot tables
• Excellent communication skills, with the ability to convey information clearly and effectively
• A proactive, self-starter mentality, with a passion for learning and growth
• Experience with Acctivate or SQL Databases is a plus
• Experience with QuickBooks and Amazon Seller and Vendor Central is a plus

Why Join arenaflex?

* Be part of a mission-driven company creating sustainable, high-quality products

• Work with a talented team of professionals who share your passion for making a positive impact
• Enjoy a dynamic and fast-paced work environment, with opportunities for growth and development
• Take advantage of our comprehensive benefits package, including 401(k), dental insurance, employee discount, health insurance, paid time off, and vision insurance
• Enjoy a flexible work schedule, with the option to work remotely and in-person in our Seattle, WA office

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. You'll have access to:

• Ongoing training and development opportunities, including workshops, webinars, and conferences
• Mentorship and coaching from experienced professionals in the industry
• Opportunities to take on new challenges and responsibilities, with a focus on career growth and advancement
• A dynamic and supportive work environment, with a focus on collaboration and teamwork

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced company that's passionate about creating sustainable, high-quality products. Our company culture is built on a foundation of collaboration, innovation, and a commitment to making a positive impact. You'll have the opportunity to work with a talented team of professionals who share your passion for making a difference.

Compensation and Benefits

We offer a competitive salary range of $45,000.00 - $60,000.00 per year, depending on experience. You'll also have access to a comprehensive benefits package, including:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

How to Apply

If you're a motivated and passionate individual who is looking for a challenging and rewarding career opportunity, we'd love to hear from you! Please submit your application, including your resume and a cover letter, through our website.

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.

Contact Us

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you! Apply for this job