E-commerce Product Compliance Coordinator
Role Summary We are hiring a Product Compliance Coordinator to support ecommerce product compliance across our catalog. The role focuses on collecting, reviewing, organizing, and maintaining required compliance documentation for consumer products sold primarily on Amazon and other marketplaces. This is an operational role responsible for making sure compliance documentation is complete, organized, and ready when needed. The role requires strong coordination with internal teams, suppliers, and external labs.
Key Responsibilities
- Collect and maintain compliance documentation for ecommerce products (primarily kitchen and electronics categories)
- Request required documents from suppliers such as test reports, certificates, declarations, and safety documentation
- Review documents for completeness and basic compliance requirements
- Organize and maintain a structured compliance document repository
- Track which products have complete compliance documentation and which require follow-up
- Coordinate with sourcing, product, and operations teams to resolve missing or outdated documents
- Communicate with testing labs and suppliers to obtain updated reports when required
- Support Amazon and marketplace compliance requests when documentation is needed
- Maintain tracking sheets and internal compliance status reports
Required Qualifications
- Strong organizational and coordination skills
- Excellent written communication and follow-up ability
- High attention to detail
- Ability to manage multiple products and document requests at the same time
- Comfortable working with spreadsheets and document tracking systems
- Strong common sense and ability to identify missing or incomplete information
Preferred Experience
- Experience working with ecommerce marketplaces (Amazon experience preferred)
- Exposure to product compliance documentation such as test reports, CPC, FCC, CE, or similar certifications
- Experience coordinating with suppliers or factories
- Experience managing documentation for consumer products
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