Nurse Navigator - UMHC/SCCC Naples - Onsite

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. 100% On-site Full Time The University of Miami UMHC/SCCC at Naples has an exciting opportunity for a Nurse Navigator. The Nurse Navigator is the initial point of contact for a patient entering the health system. The nurse navigator assures timely scheduling of the first appointment, coordination of care after completion of the first appointment, and will support the patient throughout the care continuum. The nurse navigator also serves as a liaison between patients, families, caregivers, and the multidisciplinary care team. The nurse navigator demonstrates commitment to quality patient care, implements creative and innovative ways to meet the diverse needs of the patients and ensures best practices. Core Job Functions: Triages new patient appointments to the appropriate provider(s) and assures timely scheduling of initial appointments. Reviews outside medical records for appropriate scheduling. Assess barriers to care and refers to support services, local, and national organizations when needed. Educates on the treatment plan for patients based on diagnosis. Supports patients throughout the care continuum. Counsels individuals and patients on positive health practices. Collaborates with a multidisciplinary team of experts to outline best treatment for patients. Performs holistic evaluation of specialty population, making use of enhanced proven techniques and procedures to achieve better results. Implements the improvement of patient care, and healthcare policies and resources. Mentors other healthcare professionals by functioning as a preceptor or coordinating preceptors for visiting professionals, students, new graduates, and orienteers. Maintains professional knowledge by affiliating with professional and technical organizations, and participating in applicable continuing education programs, conferences, seminars, and workshops. Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions Serves as a Navigator for each patient going through the high-risk cancer prevention and wellness program. Reviews, patients’ medical records, test results and any other documentation required for the first visit and throughout the continuum. Assess patient needs upon initial encounter and periodically throughout their care, matching unmet needs with appropriate referrals. Facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and to promote continuity of care. Identifies potential and realized barriers to care and facilitates referrals as appropriate to mitigate barrier(s). Assures financial clearance prior to appointments and resolves any financial issues expeditiously. Serves as an initial physical point of contact, greeting and giving directions to patients and visitors. Provides wayfinding support at the site. Receiving patient and family members at check-in for consult and follow-up visits. Monitors patient/family wait time for appointments/treatment. Notifies supervisor of excessive wait time. Participates in coordination of the plan of care with the multidisciplinary team, promoting timely follow-up on treatment and supportive care recommendations. Serves as a liaison for patients, families, caregivers, staff, and referring physicians. Responds to and resolves patient and family/caregiver concerns and works in collaboration with APP and patient experience (if needed). Orients and educates patients, families, and caregivers to the healthcare system, multidisciplinary team member roles and available resources. Communicates with APP and care team as needed for new patient referrals and scheduling priorities. Communicates with other staff to coordinate patient care activities. Provide telephone support by answering and directing incoming calls, taking appropriate messages and/or routing to the correct destination. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Minimum Requirements: Education: Graduate from an Accredited School of Nursing, BSN required Certification and Licensing: Valid State of Florida Registered Nurse (RN) license, BLS certification required Experience: Minimum 2 years of relevant work experience The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Apply tot his job Apply To this Job