Experienced Data Entry Assistant / Typing Professional – Remote Opportunity at arenaflex
Job Summary:
Join arenaflex, a dynamic and innovative organization, as an Experienced Data Entry Assistant / Typing Professional. This is a unique opportunity to work in a fast-paced, remote environment, supporting various business functions, including case processing, mail room support, and communications. As a key member of our team, you will be responsible for accurately processing and entering data, maintaining the integrity of files, and providing exceptional customer service.
About arenaflex:
arenaflex is a leading organization in the industry, dedicated to delivering exceptional services to our clients. We are committed to fostering a culture of innovation, collaboration, and excellence. Our team is passionate about making a difference, and we are seeking like-minded individuals to join our dynamic and growing organization.
Job Responsibilities:
As an Experienced Data Entry Assistant / Typing Professional, you will be responsible for: ### Case Processing Support
- Logging in petitions and creating and labeling case folders
- Researching cases to ensure accurate and up-to-date information
- Preparing and entering associated data in systems, ensuring accuracy and attention to detail
- Maintaining the integrity of files within process units and file storage
- Scanning documents and associating them to electronic case files
- Organizing case files in document order
- Identifying, reporting, and obtaining missing documents for cases
### Mail Room Support
- Receiving, sorting, opening, organizing, date stamping as appropriate, and delivering incoming mail and cases
- Operating letter insertion and postage equipment
- Identifying and sorting mail, petitions, and files
- Delivering routing sheets/file requests to the appropriate units
- Requesting/receiving files from other units and delivering them to the appropriate units
- Logging and delivering messages; logging petitions
### Communications Support
- Logging and delivering messages; logging petitions
- Inputting call questions and/or email responses into tracking system; documenting every call/email
- Escalating calls to supervisors as required by procedures
- Resolving caller questions promptly and efficiently
- Communicating answers clearly and correctly from scripted call response plan
- Referencing answers from a computer while also rapidly typing notes into a system
### Intermediate Computer Skills
- Good interpersonal and professional communication skills
- Good attention to detail while working in a fast-paced environment
- Capable of working in a multi-task environment with rapidly changing priorities
- Very good command of the English Language; Spanish is a plus
- Demonstrate a professional work ethic
- Ability to pass a typing test of at least 40 WPM with no errors
Qualifications:
### Minimum Qualifications:
- One (1) to two (2) years of relevant administrative experience preferred
- Ability to pass a typing test of at least 35-40 WPM with no errors
- Experience in an office/clerical environment is desired
- Intermediate computer skills utilizing multiple monitors and active sessions
- Basic use of MS Office including Excel, Word, and Email
- Good Interpersonal and Professional Communication Skills
- Good attention to detail while working in a fast-paced environment
- Capable of working in a multi-task environment with rapidly changing priorities
- Very good command of the English Language; Spanish is a plus
- Demonstrate a professional work ethic
- Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance
What We Offer:
* A dynamic and innovative work environment
- Opportunities for career growth and professional development
- Competitive compensation and benefits package
- Flexible work arrangements, including remote work options
- Collaborative and supportive team environment
- Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
Note:
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job