Experienced Work from Home Customer Service Coordinator - Estates

Join arenaflex, a leading financial institution, in revolutionizing the customer service experience. As a Work from Home Customer Service Coordinator - Estates, you will be at the forefront of delivering exceptional service to our valued customers. If you're passionate about helping others, have a strong customer focus, and are looking for a dynamic work environment, we encourage you to apply.

About arenaflex

arenaflex is more than just a bank; we're a champion of change. We believe in empowering our associates to be the best people to people, and we're committed to creating a culture that values compassion, empathy, and real solutions. Our Customer Care team is the heartbeat of our organization, and we're looking for talented individuals like you to join our ranks.

More Than Just Training, More About You

At arenaflex, we invest heavily in our associates' growth and development. Our comprehensive training programs are designed to equip you with the skills and knowledge needed to succeed in your role and provide exceptional service to our customers. Through our training programs and day-to-day work, you'll have the opportunity to develop your skills in:

• Demonstrating a strong customer focus rooted in empathy
• Communicating effectively with peers, management, and customers
• Exercising good judgment and independent decision-making skills
• Displaying exceptional listening, questioning, call control, and de-escalation techniques
• Being proactive, having effective time management and organizational skills
• Displaying dependability with a solid attendance record

Compensation and Benefits

As a Work from Home Customer Service Coordinator - Estates, you'll enjoy a competitive compensation package, including:

• $21 per hour
• Comprehensive benefits, including medical, dental, vision, and prescription coverage from Day 1
• Flexible schedule options
• Paid Time Off
• Wellbeing offerings, such as backup childcare and Mental Wellness support
• Tuition Reimbursement
• Paid Training and Development offered quarterly
• Flexible Spending Account
• Life Insurance
• Disability Insurance
• 401 K and Stock Purchase Plan

Work from Home Technology Requirements

To ensure a seamless and secure customer experience, we require:

• A secure home office environment that is free from background noise and distractions
• A reliable private internet connection that is not supplied via cellular data or hotspot
• A private network that is password protected, with ownership or line of sight to every device on the network
• Internet service provided by Cable or Fiber Internet Service Providers (ISP)
• ISP download speeds on VPN of at least 5Mbps, with 10 Mbps preferred

Work from Home Location Requirements

This role is 100% work from home, and we're unable to consider applicants who don't meet our required internet access or live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California.

Career Growth Opportunities and Learning Benefits

At arenaflex, we believe in the Power of one. We're committed to attracting the best people and giving them the opportunity to be great. Our comprehensive training programs and day-to-day work will equip you with the skills and knowledge needed to succeed in your role and advance your career. You'll have the opportunity to:

• Develop your skills in customer service, communication, and problem-solving
• Work with a talented team of professionals who are passionate about delivering exceptional service
• Participate in training programs and workshops to enhance your skills and knowledge
• Take on new challenges and responsibilities as you grow and develop in your role

Work Environment and Company Culture

At arenaflex, we strive to create a culture that values compassion, empathy, and real solutions. Our work environment is dynamic, fast-paced, and collaborative, with a focus on delivering exceptional service to our customers. You'll have the opportunity to work with a talented team of professionals who are passionate about making a difference.

Compensation, Perks, and Benefits

arenaflex offers a comprehensive, competitive, and inclusive set of benefits that support your total well-being. These include:

• Medical, dental, vision, and prescription coverage from Day 1
• Flexible schedule options
• Paid Time Off
• Wellbeing offerings, such as backup childcare and Mental Wellness support
• Tuition Reimbursement
• Paid Training and Development offered quarterly
• Flexible Spending Account
• Life Insurance
• Disability Insurance
• 401 K and Stock Purchase Plan

How to Apply

If you're passionate about delivering exceptional customer service and have a strong customer focus, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and our culture, and to submit your application.

Equal Opportunity Employer

arenaflex is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Accommodations

If you require an accommodation to apply for this position, please contact arenaflex Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Technical Support

For technical support or questions about arenaflex's recruiting process, please send an email to [email protected].

Disclaimer

arenaflex does not provide, endorse, nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Apply Now

Join arenaflex today and be part of a dynamic team that's changing the face of banking. Apply now and take the first step towards a rewarding career in customer service. Apply for this job