Experienced HR Shared Services Specialist – Workday Expertise & Employee Engagement

At arenaflex, we're revolutionizing the way people connect with entertainment, and we're looking for a talented HR Shared Services Specialist to join our dynamic team. As a global leader in streaming entertainment, we offer a vast library of content, unparalleled flexibility, and a culture that empowers employees to do their best work. If you're passionate about supporting employees and thrive in a high-energy environment, we invite you to apply and become part of our HR Shared Services team.

About arenaflex

arenaflex is the world's leading streaming entertainment service, with 236 million paid memberships across over 234 countries. We offer a vast library of TV series, documentaries, feature films, and mobile games in a wide range of genres and languages. Our mission is to entertain, inform, and connect people around the world, and we're committed to creating a workplace that reflects our values of innovation, inclusivity, and customer obsession.

Position Summary

We're seeking an HR Shared Services Specialist to serve as the first point of contact for all HR inquiries, partnering with regional and local HR teams to deliver accurate and timely solutions. As a key member of our HR Shared Services team, you will manage Workday transactions and data input, ensuring employee information integrity while supporting HR initiatives that empower employees to do their best work.

Key Responsibilities

As an HR Shared Services Specialist at arenaflex, you will:

Act as the primary contact for HR-related inquiries

, providing resolutions efficiently and accurately. You will be the go-to person for all HR-related questions, and your excellent communication and customer service skills will ensure that employees receive timely and accurate support.

Maintain and ensure the accuracy of employee data

through effective management of HR systems and processes. You will be responsible for ensuring that employee information is up-to-date and accurate, and that our HR systems are functioning smoothly.

Support company-wide HR programs

, ensuring smooth execution to enhance employee engagement. You will work closely with regional and local HR teams to deliver HR initiatives that drive employee engagement and retention.

Learn and implement tools and techniques

to streamline, optimize, and automate HR processes. You will be responsible for identifying opportunities to improve HR processes and implementing solutions that drive efficiency and effectiveness.

Create, update, and manage the HR knowledge base

to assist employees effectively. You will develop and maintain a comprehensive knowledge base that provides employees with easy access to HR information and resources.

Analyze, intake, and operationalize new employee services

, from onboarding to offboarding. You will work closely with HR teams to develop and implement new employee services that meet the evolving needs of our employees.

Conduct system audits and testing

to ensure data accuracy, integrity, and functionality, and document findings for process improvements. You will be responsible for ensuring that our HR systems are functioning correctly and that data is accurate and up-to-date.

Required Qualifications

To be successful in this role, you will need:

Proficiency with Workday HCM tools

, including experience in Mass Uploads (EIB). You will be responsible for managing Workday transactions and data input, and your experience with Workday HCM tools is essential.

Strong project management, communication, and customer service skills

. You will be the primary contact for HR-related inquiries, and your excellent communication and customer service skills will ensure that employees receive timely and accurate support.

Advanced proficiency in Excel/Google Sheets

, with excellent analytical and problem-solving abilities. You will be responsible for analyzing data and identifying opportunities to improve HR processes, and your advanced proficiency in Excel/Google Sheets is essential.

Keen attention to detail

and a proven ability to deliver results in a fast-paced, high-growth environment. You will be working in a dynamic environment, and your attention to detail and ability to deliver results under pressure are essential.

Strong logical reasoning skills

for complex problem-solving. You will be responsible for analyzing complex HR issues and developing solutions, and your logical reasoning skills are essential.

Preferred Qualifications

While not required, experience as a Workday Data Analyst, in HR operations, or as an HR Generalist is highly desirable. Additionally, familiarity with Zendesk or similar ticketing systems is a plus.

Benefits

As an HR Shared Services Specialist at arenaflex, you will enjoy:

Competitive salary and comprehensive benefits package

. We offer a competitive salary and comprehensive benefits package that includes medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

Unlimited access to arenaflex content

anytime, anywhere, on any internet-connected screen. As an arenaflex employee, you will enjoy unlimited access to our vast library of content, including TV series, documentaries, feature films, and mobile games.

Opportunity to work in a fast-paced, innovative environment

with a focus on professional growth. We're a dynamic and innovative company that's always looking for ways to improve and grow, and we offer opportunities for professional growth and development.

How to Apply

If you're passionate about supporting employees and thrive in a high-energy environment, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! Apply for this job