Experienced Data Center Customer Operations Engineer Intern – Remote/Telecommute Opportunities at arenaflex

At arenaflex, we're the world's digital infrastructure company, operating over 260 data centers across the globe. Our trusted platform enables digital leaders to bring together and interconnect foundational infrastructure at software speed, empowering them to scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value while supporting their sustainability goals. A career at arenaflex means you'll collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We're committed to providing an equitable work environment that's foundational to our core values as a company and vital to our success. We're passionate about embracing diversity in thought and contribution, and we're dedicated to fostering a culture that's inclusive, supportive, and empowering.

About arenaflex

arenaflex is the world's digital infrastructure company, and we're proud to be a leader in the industry. Our platform enables organizations to access all the right places, partners, and possibilities they need to accelerate their advantage. With arenaflex, they can scale with agility, speed the launch of digital services, deliver world-class experiences, and multiply their value.

Joining our operations team

Joining our operations team means that you'll be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We're looking for bright and enthusiastic college students who love to learn and want to make an impact on the world. If you're passionate about cloud computing and enterprise connectivity, and you're eager to shape the future of our industry, we want to hear from you.

Key Responsibilities

As a Data Center Customer Operations Engineer Intern at arenaflex, you'll have the opportunity to work on a wide range of projects and tasks, including:

• Installations: You'll be responsible for installing and testing customer equipment, including server, network, and cross-connect cable installations. This will involve racking and stacking customer equipment, installing intra-cage fiber tray, ladder rack, customer equipment, and cabinets, as well as infrastructure installs such as whalebone cable management, public fiber tray systems, carrier ladder rack, AC/DC power trays, security trays, and cash mesh.
• Testing/Troubleshooting: You'll support semi-routine standard operating testing and standard operating installations of customer assets, as well as standard operating procedures of layer 1 cross-connect certification testing.
• Customer Management: You'll support customer satisfaction with timely adherence to semi-routine execution order requirements, deliver a high level of service and an excellent customer experience when interfacing with customers, and provide support with time expectations on new deployments and existing alterations, following standard operating procedure guidelines.
• Training: You'll complete all assigned training on Documentation/Reporting in a timely manner.

Essential Qualifications

* Currently enrolled in a Bachelor's degree program in a relevant field (e.g. computer science, engineering, information technology)

• Strong understanding of data center operations and customer service principles
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to lift up to 50 pounds and work in a fast-paced environment

Preferred Qualifications

* Experience with data center operations and customer service

• Knowledge of cloud computing and enterprise connectivity
• Familiarity with industry-standard tools and technologies
• Strong analytical and problem-solving skills
• Ability to work in a dynamic and rapidly changing environment

Skills and Competencies

* Strong technical skills, including knowledge of data center operations and customer service principles

• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to lift up to 50 pounds and work in a fast-paced environment
• Strong analytical and problem-solving skills
• Ability to work in a dynamic and rapidly changing environment

Career Growth Opportunities and Learning Benefits

As a Data Center Customer Operations Engineer Intern at arenaflex, you'll have the opportunity to learn from experienced professionals and develop your skills in a dynamic and rapidly changing environment. You'll work on a wide range of projects and tasks, and you'll have the opportunity to contribute to the success of our operations team. We're committed to providing a supportive and inclusive work environment, and we're dedicated to helping you grow and develop your career.

Work Environment and Company Culture

arenaflex is a fast-paced and dynamic company that's passionate about innovation and customer service. We're committed to providing a supportive and inclusive work environment, and we're dedicated to fostering a culture that's inclusive, supportive, and empowering. Our team is made up of talented and dedicated professionals who are passionate about making a difference in the world. We're proud to be a leader in the industry, and we're excited to have you join our team.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a salary, benefits, and perks. We're committed to providing a supportive and inclusive work environment, and we're dedicated to helping you grow and develop your career. Our benefits package includes:

• Competitive salary
• Comprehensive health insurance
• 401(k) matching program
• Paid time off and holidays
• Professional development opportunities
• Access to industry-standard tools and technologies
• Collaborative and dynamic work environment

How to Apply

If you're passionate about cloud computing and enterprise connectivity, and you're eager to shape the future of our industry, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. arenaflex is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Join the arenaflex Team

We're excited to have you join our team! arenaflex is a dynamic and rapidly changing company that's passionate about innovation and customer service. We're committed to providing a supportive and inclusive work environment, and we're dedicated to fostering a culture that's inclusive, supportive, and empowering. Our team is made up of talented and dedicated professionals who are passionate about making a difference in the world. We're proud to be a leader in the industry, and we're excited to have you join our team. Apply for this job