Experienced Senior Manager, Information System Compliance, North America – Data and Information Governance at arenaflex
At arenaflex, we're committed to shaping the future of innovation and excellence in the industry. As a leading organization, we're constantly seeking talented professionals who share our passion for growth, collaboration, and customer satisfaction. We're excited to announce an exceptional opportunity for a Senior Manager, Information System Compliance, North America to join our team and drive our data and information governance initiatives forward.
About the Position
As a Senior Manager, Information System Compliance, North America, you will play a pivotal role in managing arenaflex's North American Information System Security ("ISS") program. Your primary responsibilities will include implementing specific projects related to federal and state statutes and regulations, contracts with governmental agencies, and commercial customers. In coordination with arenaflex's North America Data Privacy and Legal teams, you will serve as the Information Security Business Champion for the Hearing Instruments business unit and monitor evolving compliance standards.
Responsibilities
As a Senior Manager, Information System Compliance, North America, your key responsibilities will include:
- Assessing and understanding current information security architecture and processes
- Collaborating with channel leads, functional colleagues, and customers to understand current and future requirements by governmental and private customers
- Translating external regulatory and contractual requirements into internal system requirements, including change requests applicable to SAP and/or other arenaflex applications and platforms
- Facilitating activities of a cross-functional arenaflex team (IT, local business operations, Data Privacy, Legal, and others) and external consultants to produce deliverables on time and within budget
- Coordinating work with outside consultants, including crafting project scope, statements of work, and developing cost layouts
- Developing and maintaining a pipeline of change requests for SAP and other arenaflex systems necessary to address regulatory and operational requirements applicable to ISS and website compliance
- Managing change requests to ensure that Global Process Owners understand the importance and implications of the change requests and appropriately prioritize them
- Providing arenaflex North American group company leadership with regular program and project updates
- Implementing and providing support for necessary SOPs/Work Orders to reflect the changes made to internal systems; coordinating and facilitating re-training of staff as applicable
Requirements
To succeed in this role, you will need:
- A Bachelor's Degree (Master's Degree is a plus)
- Minimum of 7+ years of experience working in a regulated industry
- Working knowledge of information security concepts and industry standards
- Experience in translating business requirements into technical requirements
- Project management skills
- Ability to understand information security requirements
- Excellent analytical and problem-solving skills, with the ability to work in a dynamic, fast-paced environment
- Excellent verbal and written communication, presentation, and team working skills
- Ability to organize and follow-up on multiple tasks/details with accuracy and timeliness
- Ability to adhere to all organizational policies and procedures
- Proficient with MS Office (Outlook, Word, Excel, PowerPoint)
- A dynamic personality, willing to shape and change processes, with distinct analytical, assertive, independent, and target-oriented traits, expressing empathy, expertise, and determination
- Ability to communicate convincingly to all levels of staff and management
Nice-to-Haves
While not required, the following skills and qualifications are highly desirable:
- Experience with SAP and/or other arenaflex applications and platforms
- Familiarity with regulatory and contractual requirements in the industry
- Strong project management and coordination skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
Benefits
As a valued member of the arenaflex team, you will enjoy a comprehensive benefits package, including:
- Medical, dental, and vision coverage
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match
- Company-paid life/AD&D insurance
- Additional supplemental life/AD&D coverage available
- Company-paid Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-ups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO (or sick and vacation time), floating Diversity Day, and paid holidays
- Paid parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company-paid counseling sessions, and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
- D&I-focused: D&I council and employee resource groups
Why Join arenaflex?
At arenaflex, we're committed to creating a workplace that values diversity, equity, and inclusion. We believe in fostering a culture of innovation, collaboration, and customer satisfaction. As a member of our team, you'll have the opportunity to:
- Work with a talented and dedicated team of professionals
- Contribute to the development of cutting-edge solutions and technologies
- Enjoy a comprehensive benefits package and competitive compensation
- Pursue career growth opportunities and professional development
- Make a meaningful impact in the industry and beyond
How to Apply
If you're a motivated and experienced professional looking to join a dynamic and innovative organization, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply Now! Apply for this job