Experienced HR Shared Services Representative – Workday HCM and Talent Management

At arenaflex, we're revolutionizing the way people consume entertainment and connect with each other. With over 236 million paid memberships in over 234 countries, we're the world's leading streaming leisure provider. Our mission is to entertain, inform, and inspire our members, and we're looking for talented individuals to join our team. As an HR Shared Services Representative at arenaflex, you'll be part of a dynamic team that's dedicated to providing exceptional support to our employees. You'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment, and will work closely with our local and global teams to resolve employee issues in a timely and efficient manner. If you're passionate about delivering top-notch customer service, have a keen eye for detail, and are proficient in Workday HCM, we want to hear from you.

About arenaflex

arenaflex is a global leader in streaming leisure, with a diverse range of TV series, documentaries, feature films, and mobile games available in multiple languages. Our members can watch as much as they want, anytime, anywhere, on any internet-connected screen, without ads or commitments. We're committed to innovation, creativity, and customer satisfaction, and we're looking for like-minded individuals to join our team.

Key Responsibilities

As an HR Shared Services Representative, you'll be responsible for:

• Ensuring the accuracy of employee data through the control of employee structures and processes
• Assisting with applications that impact all employees, ensuring they run smoothly, so employees can focus on doing their best work
• Researching new tools and strategies to simplify, optimize, and automate work across our Talent organization
• Helping create, write, and maintain our HR knowledge base for employees
• Assisting with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
• Performing system and testing audits to ensure data accuracy, integrity, and functionality; analyzing and recording results and discrepancies

Required Qualifications

To be successful in this role, you'll need:

• Demonstrated proficiency with the Workday HCM tool
• Demonstrated experience with Mass Uploads (EIB)
• Strong project management, communication, and customer service skills
• Strong analytical skills, including intermediate to advanced skills in Excel
• Strong interest in HR and the ability to provide results in a fast-paced, high-growth environment
• Ability to problem-solve using rigorous logic and strategies to resolve complex problems
• A degree in HR, Business, IT, or a related field is preferred but not required
• Experience in Workday Data Analyst, HR, or as a HR Generalist is a plus
• Experience with Zendesk ticketing system is a plus

Essential Skills and Competencies

To succeed in this role, you'll need:

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, high-growth environment
• Strong attention to detail and organizational skills
• Ability to prioritize tasks and manage multiple projects simultaneously
• Strong customer service skills and a customer-centric mindset
• Ability to work independently and as part of a team

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As an HR Shared Services Representative, you'll have the opportunity to:

• Develop your skills and expertise in Workday HCM and HR
• Work with a talented team of HR professionals who are passionate about delivering exceptional service
• Participate in ongoing training and development programs to stay up-to-date with the latest HR trends and best practices
• Collaborate with local and global teams to resolve complex HR issues
• Contribute to the development of our HR knowledge base and best practices

Work Environment and Company Culture

At arenaflex, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. As an HR Shared Services Representative, you'll have the opportunity to:

• Work in a dynamic and fast-paced environment with a talented team of HR professionals
• Collaborate with local and global teams to resolve complex HR issues
• Participate in ongoing training and development programs to stay up-to-date with the latest HR trends and best practices
• Enjoy a comprehensive benefits package, including health insurance, retirement plan, and paid time off
• Take advantage of our flexible work arrangements, including remote work options

Compensation, Perks, and Benefits

As an HR Shared Services Representative at arenaflex, you'll receive a competitive salary and benefits package, including:

• Comprehensive health insurance
• Retirement plan
• Paid time off
• Flexible work arrangements, including remote work options
• Ongoing training and development programs
• Access to our HR knowledge base and best practices
• Opportunities for career growth and advancement

How to Apply

If you're passionate about delivering exceptional customer service, have a keen eye for detail, and are proficient in Workday HCM, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Apply for this job