Project Manager, Global Customer Care (Hybrid) at arenaflex

Unlock Your Potential as a Project Manager at arenaflex

Are you a seasoned project manager with a passion for delivering exceptional results in a dynamic and fast-paced environment? Do you have a proven track record of leading cross-functional teams and managing multiple projects simultaneously? If so, we invite you to join arenaflex as a Project Manager, Global Customer Care (Hybrid).

About arenaflex

arenaflex is a leading organization in the industry, dedicated to providing innovative solutions and exceptional customer care. Our team of experts is passionate about delivering high-quality products and services that exceed our customers' expectations. As a Project Manager at arenaflex, you will play a critical role in driving our business forward and contributing to our mission of excellence.

Job Summary

As a Project Manager, Global Customer Care (Hybrid), you will be responsible for leading various projects, including operational, commercial, and new product development, within the Instruments Division - Global Customer Care organization. This is a hybrid position, allowing you to work from home two days per week. You will be part of a dynamic team that values collaboration, innovation, and customer satisfaction.

Key Responsibilities

* Lead the team in the development of the project charter and management plan, ensuring effective project execution and delivery.

• Direct, manage, monitor, and control projects, evaluating tradeoffs within the project and making informed decisions.
• Meet with project stakeholders to understand and refine project scope, review with manager for approval, and create detailed Work Breakdown Structure.
• Develop and manage the detailed project Gantt chart, analyzing critical path and major workstreams to ensure timely completion.
• Collaborate with supervisor and/or project PM to establish sub-project budget, monitor and maintain costs within budget.
• Develop a risk management plan for the project, identifying, analyzing, and understanding project risks, and developing and monitoring a risk response plan.
• Estimate, acquire, and assign project team resources, defining the role, responsibility, and deliverables for each team member.
• Develop a Stakeholder management plan for the project, based on the identification, analysis, and understanding of Stakeholder expectations.
• Develop and Execute the communications management plan for project team and the needs of key stakeholders.
• Manage multiple (8+) projects simultaneously, depending on complexity, and prioritize tasks/schedules accordingly.
• Manage a cross-functional team aiming to complete projects and achieve objectives.
• Serve as the PMO project lifecycle expert on the team, owning project planning and replanning, assigning tasks, and managing the schedule to ensure deadlines are met.
• Perform project status reporting and exercise good judgment when escalating project and operational risks.
• Leverage PM tools to manage open action, risks, key decisions, and lessons learned.
• Actively engaged in improving PMO processes, knowledge platforms, and culture.
• Build strong relationships with project team members, stakeholders, and leadership.
• Foster and maintain a positive project team environment.
• Demonstrate ability to learn quickly and adapt to a changing environment.

What You Need

* Bachelor's Degree required

• 4+ years of project management-related work experience required
• Demonstrated experience managing or leading projects of varying complexity through the full project lifecycle.
• Experience with project management tools such as Microsoft Project, Smartsheet or other tools highly preferred
• Certification in Project Management, CAPM or PMP preferred
• Utilization of agile and/or waterfall planning methodology preferred
• Knowledge of materials and manufacturing processes for product design preferred
• Lead projects for medical devices or regulated industries preferred

What We Offer

* Competitive salary and benefits package

• Opportunity to work in a dynamic and fast-paced environment
• Collaborative and supportive team culture
• Professional development and growth opportunities
• Flexible work arrangement (hybrid remote work)
• Recognition and rewards for outstanding performance
• Access to cutting-edge technology and tools
• Comprehensive training and onboarding program

How to Apply

If you are a motivated and experienced project manager looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.

Note

arenaflex is a leading organization in the industry, and this job posting is an opportunity to join our team. Please note that the company name has been replaced with "arenaflex" to maintain confidentiality. Apply for this job