Director, Marketplaces

About the Role

• *Will consider remote candidates from CT, FL, GA, IL, KY, MA, MS, NY, OH, TX, WI
• *

We’re looking for a hands-on Director of Marketplaces to own and scale our Amazon business end-to-end. This is not a “strategy-only” role, you’ll be in the weeds, driving execution across operations, logistics, content, and performance marketing, while also leading a specialized team. You should know Amazon like an operator, not a spectator. That means you’ve personally managed Seller/Vendor Central, fixed broken listings at midnight, optimized PPC campaigns, and navigated inventory issues without blaming “the algorithm.” This role is ideal for someone who has built or scaled a brand-side Amazon business and understands how all levers, content, media, pricing, supply chain, work together to drive profitable growth. Just as importantly, you know how to lead and align a team to execute against those levers effectively.

Key Responsibilities

Amazon Business Ownership

• Own the full Amazon P&L, including revenue, profitability, and growth targets
• Develop and execute the marketplace strategy across all Amazon programs (FBA, FBM, Vendor/Seller Central)
• Identify and unlock growth opportunities across assortment, pricing, and channel or international/marketplace expansion

Team Leadership & Management

• Lead a cross-functional marketplace team, including:
• Paid Ads Specialist (Amazon Advertising)
• Content Lead (Storefront, A+ Content, PDP optimization)
• Marketplace support (case management, execution)
• Contract resources as needed
• Act as a

player-coach, lead by example through a "get-it-done" approach, stepping into the work to unblock the team while simultaneously coaching them toward independent mastery

• Set clear roles, priorities, and accountability across the team to ensure efficient, high-quality execution
• Establish a strong operating cadence (weekly priorities, reporting, and communication)
• Mentor and develop team members within their functional areas, while reinforcing shared ownership of overall Amazon performance
• Ensure tight coordination between Paid Media and Content to maximize both traffic and conversion
• Manage bandwidth and resourcing effectively, including contractor support during peak periods or coverage gaps
• Identify and address gaps in team structure, processes, or capabilities
• Manage the hiring and training of new team members
• Responsible for yearly performance reviews

Operations & Logistics

• Oversee inventory planning, demand forecasting, and in-stock rates
• Manage FBA operations, replenishment, and capacity constraints
• Track IPI score & inventory health
• Partner cross-functionally to prevent stockouts, excess inventory, and operational inefficiencies
• Troubleshoot listing suppression, stranded inventory, and account health issues
• Monitor unauthorized seller & trademark infringement

Content & Conversion Optimization

• Own PDP performance across titles, bullets, A+ content, images, and Brand Store
• Lead keyword strategy and SEO optimization to improve organic ranking
• Guide ongoing testing and optimization of conversion drivers (creative, pricing, reviews, promotions)
• Ensure high-quality, on-brand execution across all PDP and Storefront content

Paid Media & Performance Marketing

• Own Amazon Advertising strategy (Sponsored Products, Sponsored Brands, Sponsored Display, DSP)
• Oversee campaign structure, budgets, and bidding strategy to hit TACOS/ROAS targets
• Partner closely with the Paid Ads Specialist to scale performance while maintaining efficiency
• Leverage tools and platforms as needed, while maintaining strong native platform expertise

Promotions & Pricing Strategy

• Develop and execute promotional strategies (Deals, Coupons, Prime events)
• Monitor competitive landscape and pricing dynamics
• Balance growth with margin discipline

Analytics & Reporting

• Build and maintain reporting across traffic, conversion, CAC, and contribution margin
• Translate data into clear actions and business decisions
• Provide regular performance updates with a focus on what’s working, what’s not, and what’s next

As a CURiO Leader and Manager

• Lead with an ownership mindset, accountable for both team performance and business outcomes
• Foster a culture of execution, accountability, and continuous improvement
• Provide clear

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