Experienced Senior Compliance Officer - US Personal Banking Operations - Customer Service - arenaflex Retail Services
At arenaflex, we're committed to building a culture of compliance that protects our customers, our reputation, and our business. As a Senior Compliance Officer in our US Personal Banking Operations - Customer Service team, you'll play a critical role in ensuring that our products and services meet the highest standards of regulatory compliance. If you're passionate about compliance, customer service, and driving business growth, we want to hear from you.
About arenaflex Retail Services
arenaflex Retail Services is a leading provider of innovative payment solutions to consumers and businesses. Our portfolio of partner card relationships is designed to meet the evolving needs of our customers, and our commitment to compliance is at the heart of everything we do. As a Senior Compliance Officer, you'll be part of a team that's dedicated to delivering exceptional customer experiences while ensuring that our business practices are compliant with all relevant laws and regulations.
Key Responsibilities
As a Senior Compliance Officer, you'll be responsible for: - Designing, developing, delivering, and maintaining best-in-class Compliance programs, policies, and practices for arenaflex Retail Services. - Translating arenaflex's Compliance strategy and goals across our clients, products, and geographies in a clear and concise manner. - Providing expert guidance on function/business/product regulations on a real-time basis to manage compliance risk. - Staying abreast of relevant changes to rules/regulations and other industry news, including regulatory findings. - Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product. - Analyzing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact. - Advising arenaflex Retail Services management and personnel on regulatory and compliance issues and providing credible challenge. - Participating in industry groups and trade association working groups or other forums. - Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions. - Managing strategy and responses to regulatory examinations, reviews, and inquiries and internal and external investigations, as well as testing and audit. - Designing and leading compliance and control reviews. - Partnering with other arenaflex Retail Services teams and global functions, including Legal, Risk, Operations, and Technology, and Finance to prevent and detect non-compliance issues and promote a culture of compliance.
Essential Qualifications
- Expertise in Compliance laws, rules, regulations, risks, and typologies. - Excellent written, verbal, and analytical skills. - Ability to work collaboratively with regional and global partners in other functional units. - Ability to navigate a complex organization and influence and lead people across cultures at a senior level. - Experience in managing regulatory exams and relationships with examiners, auditors, etc. - Awareness of regulatory requirements, including local and US laws, international and industry standards. - Familiarity with consumer banking laws, rules, and regulations, such as Regulations E (Electronic Funds Transfer), Regulation Z (Truth in Lending), Regulation B (Equal Credit Opportunity Act), Servicemembers Civil Relief Act, UDAAP, Regulation P (Privacy), Regulation V (Fair Credit Reporting), TCPA (Telephone Communications Protection Act), and Fair Lending and Fairness compliance requirements. - Advanced knowledge in the area of focus. - Related certifications, such as Certified Regulatory Compliance Manager (CRCM), are desirable.
Preferred Qualifications
- Bachelor's degree in a relevant field, such as Compliance, Law, or Business Administration. - Experience in Compliance, legal, or other control-related functions in the financial services industry, regulatory organization, or legal/consulting firm. - Experience in managing a diverse staff and previous experience in the area of focus. - Advanced degree, such as an MBA or JD, is a plus.
Work Environment and Culture
As a Senior Compliance Officer at arenaflex Retail Services, you'll be part of a dynamic and collaborative team that's passionate about compliance and customer service. We offer a fast-paced and challenging work environment that's designed to help you grow and develop your skills. Our culture is built on a foundation of integrity, respect, and open communication, and we're committed to providing a safe and inclusive work environment for all employees.
Compensation and Benefits
arenaflex Retail Services offers a competitive salary range of $156,160.00 - $234,240.00, as well as a range of benefits, including: - Medical, dental, and vision coverage - 401(k) plan - Life, accident, and disability insurance - Wellness programs - Paid time off packages, including vacation, sick leave, and paid holidays
How to Apply
If you're passionate about compliance, customer service, and driving business growth, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Equal Opportunity Employer
arenaflex Retail Services is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Apply for this job