Experienced Data Entry Clerk – Remote Support for arenaflex's Energy Services Programs

At arenaflex, we're dedicated to creating a positive impact in the lives of individuals and families in Fitchburg, MA. As a non-profit human services agency, we're passionate about fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared vision of making a lasting difference in the community. We're seeking an experienced Data Entry Clerk to join our team and play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. If you're a detail-oriented and organized individual with a passion for making a difference, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a non-profit human services agency dedicated to enhancing the lives of individuals and families in Fitchburg, MA. Our mission is to foster community growth, provide essential services, and promote holistic well-being. We're committed to creating a positive impact in the lives of those we serve and are passionate about making a lasting difference in the community.

Position Overview

As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is an exciting opportunity to join a dynamic team and make a meaningful contribution to the community.

Essential Duties and Responsibilities

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Required Qualifications and Skills

* Associate degree or equivalent professional experience.

• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.

Why Join arenaflex?

* Comprehensive Health, Dental, FSA, and Vision Insurance to take care of your well-being.

• Generous Paid Time Off (PTO) to relax and recharge.
• Hybrid Work Opportunities to benefit from a flexible work environment that suits your lifestyle.
• Student Loan Forgiveness to ease your student loan burden.
• Tuition Remission to invest in your education.
• Employer-Sponsored Retirement to secure your future.
• Pet Insurance to ensure your furry friends receive the best care.
• Employee Discounts to access exclusive discounts and perks.

Work Environment and Company Culture

At arenaflex, we value your well-being and personal growth. Our dynamic team is united by a shared passion for making a lasting impact in the community. We offer a flexible work environment that suits your lifestyle, with opportunities for remote work and hybrid schedules. Our team is committed to creating a positive and inclusive work environment that supports your growth and development.

How to Apply

If you're a detail-oriented and organized individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.

Employment Type

Full-Time

Apply Now

Apply Job! Apply for this job