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Dental Billing Success Consultant

Work from home Full-time role Hiring

Job Description:

  • Enjoy a work / life balance while working remotely from home!
  • Review and execute the billing, claims, and payment processes for Multi-Site clients to help departments resolve their revenue cycle challenges.
  • As the DSO Success Consultant, you will work directly with our Multi-Site Practices to understand and support their existing processes to manage accounts, while providing expert-level support and communication to help improve insurance collections.
  • Clock in Monday-Friday 8am-5pm or 9am-6pm
  • Manage and facilitate revenue cycle workflow for Multi-Site client base
  • Manage Denials and Claim Adjudication whenever necessary or within the parameters of the client’s needs
  • Operate within the dental industry’s Best Practices when managing accounts
  • Must respect and maintain confidentiality following strict HIPAA/PHI regulations.
  • Ensure maintenance and retention of clients by meeting all Brand Promise Expectations
  • Ensure the highest level of customer service by demonstrating thorough knowledge of Dental Revenue workflows and effective communication
  • Notify and document challenges and opportunities for improvement to review with your DSO Team Leader and Regional Leader
  • Attend all team meetings, Office and DSO Team Leader 1:1 when scheduled
  • Other duties as assigned

Requirements:

  • MUST HAVE DENTAL BILLING EXPERIENCE
  • Full daytime availability
  • Two (2) years dental knowledge - 2-3 years of progressive dental claims management, streamlined billing processes and/or Dental Front Office experience a plus.
  • Meet the IT requirements
  • Professionalism - Demonstrate professional behavior and should consistently be at the high-end of meeting expectations or consistently exceeding expectations.
  • All Encompassing Role - Will require candidates to perform duties that include all areas of Revenue Cycle Management in order to meet the needs of the practices we service.
  • Ideal candidates should exhibit a high interest in learning new programs and Practice Management Software.

Benefits:

  • 100% Remote with little to no travel

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