Senior Network Architect, IT - Serbia - Remote

What the IT Department does at Worldwide The IT department is made up of seasoned professionals united in one common goal to keep Worldwide’s technical infrastructure operating at the highest levels for our employees and our customers. We are a global team comprised of numerous professionals, including cybersecurity, artificial intelligence, IT helpdesk, application support, and more. What the Senior Architect Does at Worldwide The Senior Architect role is responsible for global Information Technology (IT) architecture. This includes recommending standards, working with business leaders to determine solutions, and implementing and managing IT infrastructure projects at a global level. This individual must understand the intricacies and relationships of diverse technology stacks, including infrastructure hardware and software, cloud services and cloud compute, security platforms, authentication mechanisms including biometrics, system and process automation using scripts or other tools, and reporting systems. Utilizing this knowledge and experience, this individual will be required to plan and execute future technology projects based on business needs and emerging trends. This person must have expert-level technical expertise in order to lead IT projects, including experience in all project phases such as design, testing, implementation, validation, and operations. They are responsible for providing technical advice and guidance to IT and business leaders; experience in presenting business cases at the executive level is a plus. This position requires a combination of expert technical and strong communication skills with the ability to effectively prioritize, multitask, and oversee a wide variety of global projects in the US, international, and Commonwealth of Independent States (CIS) regions. The individual must demonstrate significant technical expertise in enterprise systems and be a self-starter with a passion for IT infrastructure, a high level of flexibility, commitment, and a sense of ownership. What you will do

• Scope, define, and execute on the IT strategy, partnering with IT and business leaders
• Manage the evolution of technical solutions hosted internally or externally, whether managed by Worldwide Clinical Trials and/or by vendors on Worldwide Clinical Trials’ behalf
• Provide technical expertise and guidance for the Worldwide Clinical Trials compute environment, including but not limited to:
• Systems design, implementation, and support of VMWare, Citrix, SAN, DFS, DHCP, backup, server standards, Microsoft Azure, Active Directory Federation Services (ADFS), Active Directory Certificate Services (ADCS), Windows Server, and Windows PC imaging, patching, and maintenance
• Authentication systems design, implementation, and support utilizing two-factor authentication, tokens, and biometrics
• Security system design, implementation, and support utilizing Microsoft Defender and other security tools
• Systems management utilizing Microsoft Active Directory, Group Policy Objects (GPOs), Microsoft Defender, System Center Configuration Manager (SCCM), and Microsoft Intune
• Define and revise IT architecture standards as needed
• Implement and maintain IT infrastructure projects, keeping milestones on target and providing regular updates, communication, and guidance to teams and upper management as appropriate
• Provide Tier 3–4 support for day-to-day management of infrastructure solutions, both internal and external (cloud), including Dell storage, servers, network connectivity, SAN, and backup
• Facilitate and manage effective monitoring and auditing of IT and security audit logs and other security-related systems; investigate and escalate incidents, including documentation, reporting of events, and preventative actions

Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive. What you bring to the role

• Flexible, adaptable, and able to work under pressure
• General knowledge of cloud service providers and basic cloud architecture
• Knowledge of Computer System Validation (21 Code of Federal Regulations (CFR) Part 11, Good Practice (GxP))
• Proficiency in all Microsoft Office applications, including Word, Excel, Visio, and PowerPoint

Your experience

• 10+ years of experience managing and/or designing enterprise environments (including VMWare, Citrix, Windows Server 2008R2/2012R2, SCCM/Windows Server Update Services (WSUS), Active Directory, SAN, disk

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