Staff Site Reliability Engineer
Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! We are seeking an experienced Site Reliability Engineer with solid software engineering skills and practical knowledge of operating modern cloud‑native infrastructure. In this position, you will contribute to building and scaling our AI platform by ensuring our systems on AWS, Kubernetes, and GitOps workflows are reliable, observable, and automated. The ideal candidate will have advanced technical expertise, excellent communication abilities, and a talent for collaborating well with engineering teams. Location: This is a fully remote position located in Romania. You will be reporting to: Amir Toole Contact: Dana Liulica - Senior Talent Acquisition Partner We are seeking an experienced Site Reliability Engineer with solid software engineering skills and practical knowledge of operating modern cloud‑native infrastructure. In this position, you will contribute to building and scaling our AI platform by ensuring our systems on AWS, Kubernetes, and GitOps workflows are reliable, observable, and automated. The ideal candidate will have advanced technical expertise, excellent communication abilities, and a talent for collaborating well with engineering teams. Location: This is a fully remote position located in Romania. You will be reporting to: Amir Toole Contact: Dana Liulica - Senior Talent Acquisition Partner We are seeking an experienced Site Reliability Engineer with solid software engineering skills and practical knowledge of operating modern cloud‑native infrastructure. In this position, you will contribute to building and scaling our AI platform by ensuring our systems on AWS, Kubernetes, and GitOps workflows are reliable, observable, and automated. The ideal candidate will have advanced technical expertise, excellent communication abilities, and a talent for collaborating well with engineering teams. Location: This is a fully remote position located in Romania. You will be reporting to: Amir Toole Contact: Dana Liulica - Senior Talent Acquisition Partner
Key Responsibilities
- Maintain reliable, high‑performing AWS production systems.
- Manage EKS clusters for configuration, scaling, and workload stability.
- Set up and support Istio service mesh for traffic control and security.
- Oversee GitOps workflows to ensure secure, consistent infrastructure changes.
- Create automation tools and platform enhancements.
- Design, implement, and manage monitoring, logging, and tracing solutions across a diverse range of applications—including AI workloads, microservices, and data pipelines—to ensure visibility, reliability, and rapid issue resolution.
- Respond to incidents, analyze root causes, and recommend lasting solutions.
- Work with developers and platform teams to enhance deployments and system operations.
- Support nx‑based monorepos for scalable, effective developer workflows.
- On call rotation
Technical Skills
- Deep understanding of AWS services commonly used in production (EKS, EC2, IAM, networking, load balancing, etc.).
- Professional experience with Kubernetes (EKS), including workload autoscaling, networking, RBAC, and cluster operations.
- Hands‑on experience with service meshes, specifically Istio.
- Expertise with GitHub, GitHub Actions, and modern CI/CD workflows.
- Experience working with monorepos, especially nx.
- Understanding of GitOps practices (we use Flux CD).
- Strong grasp of Linux s
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