Amelia Developer ( Voice & Chat ) IVR/Chat Developer
Hello, Greetings!!! This is Abhishek from Jconnect INC. Below is the requirement with my client. Please let me know if you are available for this role. Title: Amelia Developer ( Voice & Chat ) IVR/Chat Developer Location: Remote Duration: Fulltime JOB DESCRIPTION: Skills Desired: The candidate should have strong experience working with Amelia (Sound Hound) for Service Desk Automation. Should have created Automation solutions using Chat bots and IVA Bots in Amelia. Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like Servicenow, Jira, Rally, Contact center technologies, ADS, SSO, LDAP, Scripting in Python Javascript, React Js. Should have good communication skills and should have worked in Onshore - Offshore model Responsibilities:
- Designing Dialogues: Crafting system prompts and user journeys.
- Training and Tuning: Improving model accuracy (NLP).
- System Integration: Connecting Amelia to enterprise applications.
- Solution Architecture: Ability to design, build, and deploy conversational solutions for customer service or internal IT
- Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations.
- NLP & Machine Learning: Strong background in Natural Language Processing, intent recognition, and entity extraction.
- Integration Skills: Experience connecting bots to backend systems via APIs (REST, SOAP, XML).
IF you are interested, please send me your updated resume ASAP with below details: Full Name: Current Location/Zip: Contact Number: E-Mail Id: Alternate Email Id: Visa/Work Permit Status: Current Rate/Salary: Expected Base Salary: Notice Period/Availability to Start: Skype ID: Willingness to relocate to job location: Any Relocation Concern (family/house/weather): Current/Previous Employer Name: Preferred Interview timings (Specify Time zone): Any other job opportunity in process & at which stage: Overall Experience Summary: LinkedIn URL: Looking forward for your response.. Thanks and Regards, Abhishek Singh Jconnect Infotech Inc. 168 Barclay Center Ste. 347, Cherry Hill, NJ 08034 Contact: 856-770-2379 Email: [email protected] Apply tot his job Apply To this Job