Social Service Supervisor - ADR - 2 positions

Salary: $97,889.35 - $125,377.43 Annually Location : Tacoma, WA Job Type: Career Service - Full Time Remote Employment: Flexible/Hybrid Job Number: 26-00409 Department: Human Services Division: HS-ADR-CM Opening Date: 05/04/2026 Closing Date: 5/17/2026 11:59 PM Pacific Description Hybrid - minimum 2 days per week in the office based on business needs.

Summary

This supervisor position oversees our efforts as an Area Agency on Aging (AAA) to ensure there is a coordinated network of services to support older adults and adults with disabilities to remain safe and independent in their desired setting. In this role, you'll lead a dedicated team working directly to manage core AAA functions, such as planning, contracting, and program development. This is a leadership role for someone who's passionate about working with vulnerable populations, specifically older adults and people with disabilities. Together, we ensure state-mandated requirements are met so services are delivered equitably and consistently to people across Pierce County. This is meaningful work where you can make a direct impact on community well-being. Your day-to-day work involves providing support and guidance for your team. You will supervise program staff through complex situations, verify funded providers in the community are receiving technical support, lead through innovation, and ensure deadlines are met. This position will also collaborate with community partners and other agencies to break down barriers and open more doors for those we serve. How to be Successful in the Role: In this role, the successful candidate will serve as an integral member of the ADR leadership team. You will help lead our efforts to develop a comprehensive , develop programming specifically designed to meet the needs of older adults and adults with disabilities, manage relationships and contracts with a wide array of community based partners, and help develop and track budgets that include multiple state and federal fund sources. Core Daily Responsibilities:

• Oversee and supervise the programs contracted for or directly provided by a specific sub-division of the Human Services Department.
• Recommend sub-division plans, objectives, goals, and strategies. Determine appropriate implementation and monitor progress.
• Recommend, develop, and implement new services. Develop innovative strategies that link services as a continuum of care for clients.
• Identify and monitor service delivery and performance of providers.
• Supervise the negotiation of provider contract services and outcomes; site review process, development of evaluation protocols for services, and provide input to program monitoring staff concerning the quality of contracted service providers
• Supervise the RFP/RFQ and contracting process.
• Coordinate citizen groups, service agencies, advisory boards, and other organizations involved in the planning process.

This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed. To view the complete classification, click

Minimum Qualifications

• Additional education or experience may substitute for the recruiting requirements.
• A resume and cover letter are required for this position. Applications without a resume and cover letter will not be considered.
• Graduation from a four year college or university with a Bachelor's degree in public or business administration or social work, and
• Four or more years of progressively responsible work experience that demonstrates the ability to perform the essential functions of the position
• With at least one year in a supervisory capacity required.
• Positions in specific program areas may require program-related experience, education and/or training.
• May require a valid driver's license, or the ability to obtain the license within 30 days of employment, or otherwise meet the travel requirements of the position

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case basis and will not necessarily remove an applicant from consideration. Supplemental Information To be considered for this opportunity, please:

• Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
• If you have a question about this opportunity, please email the Recruitment Team at [email protected] and specify the Job Number and Title.
• If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
• Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480 at least two days prior to the need.

This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes, which may include assessments, phone screens, and interviews. We are unable to sponsor or take over sponsorship of an employment visa at this time. Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our , and a County Book Club. We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of and , , staff training and other compensation benefits that you can mix and match to meet your current and future needs. Our benefits: Vacation (Annual Leave) After approximately six months, employees receive six days of vacation leave. Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows: Vacation Accruals: During years 1-3, 12 Days During years 4-7, 16 Days During years 8-13, 20 Days During years 14-18, 23 Days During years 19, 24 Days During years 20, 25 Days During years 21, 26 Days During years 22, 27 Days During years 23, 28 Days During years 24, 29 Days During years 25 & thereafter, 30 Days A maximum of 45 days may be carried from one year into the next. Pro-Rated for Part-Time based on % of 1.0 FTE. Military Leave: Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year. Holidays: Some full-time employees are entitled to eleven paid holidays as follows: New Year's Day - January 1 Martin Luther King, Jr's birthday - Third Monday in January President's Day - Third Monday in February Memorial Day - Last Monday in May Juneteenth - June 19 Independence Day - July 4 Labor Day - First Monday in September Veteran's Day - November 11 Thanksgiving Day - Fourth Thursday in November & Friday after Christmas Day - December 25 Personal Holidays: Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued. Furlough: Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays. Sick Leave: Sick leave accrues on a bi-weekly basis, at the rate of one day per month. Insurance Benefits: Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the website. Retirement and Deferred Compensation: Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the web site. Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security: All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system. ORCA Passport Program Pierce County employees may participate in the County's ORCA (One Regional Card for All) Passport program. Your Pierce County issued ORCA card is loaded with an annual Passport pass. The pass automatically renews every year. The pass will provide you with free transportation on regularly scheduled service on several public transit systems. Miscellaneous Benefits: Please visit website for more information. Telework/Remote Options: Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy

• *All employees are required to be WA State residents after 30 days of employment.

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