Orders Analyst
Job Description:
- Oversee design, implementation, and maintenance of clinical applications within Cerner (MedConnect).
- Support Orders and PowerForms across service lines including Case Management, Cardiology, Neurology, Vascular, Respiratory, Rehab, Nutrition, and Behavioral Health.
- Lead requirements gathering, system design, testing, implementation, and optimization activities.
- Monitor application performance, system utilization, and recommend improvements or upgrades.
- Coordinate and execute system testing including unit, integration, and volume testing.
- Develop and maintain test plans and validate system performance.
- Manage vendor relationships and coordinate vendor resources for system enhancements and upgrades.
- Develop and maintain user documentation, support materials, and training content.
- Design and deliver training and support end users in application functionality.
- Develop ad hoc and standard reports; assist users with reporting tools and data analysis.
- Analyze current workflows and redesign business processes to improve efficiency and effectiveness.
- Manage application databases, including data integrity, file management, and system performance.
- Lead troubleshooting efforts, root cause analysis, and resolution of application issues.
- Manage projects, including work plans, timelines, resource planning, and documentation per PMO standards.
- Coordinate across IT teams, clinical departments, and stakeholders to ensure successful system integration and operations.
- Provide mentorship and support onboarding of new team members.
- Participate in on-call support rotation as needed.
Requirements:
- Bachelor’s degree in Computer Science or equivalent combination of education and technical experience required.
- 6+ years of technical experience, preferably in a healthcare or business environment.
- Experience in systems analysis, application support, project management, and vendor coordination.
- Strong knowledge of Cerner (MedConnect) applications, particularly Orders and PowerForms preferred.
- Experience supporting clinical workflows across multiple specialties.
- Strong analytical and problem-solving skills.
- Proficiency with desktop applications, reporting tools, and project management tools.
- Excellent communication and interpersonal skills.
- Understanding of healthcare information systems and their impact on clinical and operational workflows.
- Experience with networking and hardware concepts preferred.
Benefits:
- Health
- Dental
- Vision
- 401k
- Great culture/working environment
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