Client Support Professional (CSP) - Contract
PLEASE NOTE: WE ARE CURRENTLY NOT ACCEPTING APPLICATIONS FOR THIS ROLE IN THE FOLLOWING STATES: California, Conneticut, Massachusetts, Maryland, New York, Oregon JOB ID: 109117BL Role: Agents will be responsible for providing excellent customer support service to our clients by taking inbound calls from customers needing assistance to include but not limited to; sales, account management, billing, and technical support. Basic Requirements: Preferred (not required):
- Associates degree or higher is preferred.
- Minimum of 6 months previous customer service experience.
- Inbound call sales experience will aide in eligibility requirements to service sales opportunities.
- Excellent communication and computer skills, including MS Word, Excel & PowerPoint. Record and/or database management experience.
Mandatory:
- High school diploma/GED or equivalent work experience.
- Must be able to work a minimum of 20 hours per week. Some of these hours may be required to be serviced on either Saturday or Sunday. (Depending on the client.)
- Must be able to type a minimum of 35 wpm.
- Must be able to attend online instructor-led training as required for certification to service selected client. (Note: Training is unpaid and has a duration of 2-6 weeks for up to 4 hours per day).
Technical Requirements:
- High-speed internet broadband internet service. (No dial-up or wireless services are permitted.)
- Computer/laptop with a mininum of 2GB of RAM.
- Windows 7 or XP operating system. MAC supported on some client applications but not all.
- PC speakers/speakers and compatible headset.
THE FOLLOWING APPLICATION IS FOR A CONTRACT POSITION WITH SIX ELEMENTS VIRTUAL COMPANIES, LLC AND NOT AN APPLICATION FOR EMPLOYMENT. Apply tot his job Apply To this Job