Experienced HR Shared Services Representative – Workday HCM & Talent Management

At arenaflex, we're revolutionizing the way people consume entertainment and connect with each other. As the world's leading streaming leisure provider, we're committed to delivering an unparalleled experience to our 236 million paid members across 234 countries. Our mission is to provide a vast library of TV series, documentaries, feature films, and mobile games in a wide range of genres and languages, all without ads or commitments. As a key member of our HR Shared Services team, you'll play a vital role in ensuring the smooth operation of our HR functions. As the primary point of contact for all HR inquiries, you'll work closely with our local and global teams to resolve employee issues in a timely and efficient manner. Your expertise in Workday HCM and talent management will be instrumental in driving our HR strategy forward.

About arenaflex

arenaflex is a dynamic and innovative company that values creativity, collaboration, and customer satisfaction. Our culture is built on a foundation of trust, respect, and open communication. We're committed to fostering a diverse and inclusive work environment that encourages growth, learning, and innovation. As a member of our team, you'll have the opportunity to work with talented professionals from diverse backgrounds and industries.

Key Responsibilities

As an HR Shared Services Representative, you'll be responsible for:

• Ensuring the accuracy of employee data through the control of employee structures and processes
• Collaborating with our HR teams to resolve employee inquiries and issues in a timely and efficient manner
• Researching and implementing new tools and strategies to simplify, optimize, and automate work processes across our Talent organization
• Creating, writing, and maintaining our HR knowledge base for employees
• Assisting with the analysis, intake, and operationalization of new employee services, from pre-employment to offboarding
• Performing system and testing audits to ensure data accuracy, integrity, and functionality
• Analyzing and recording results and discrepancies

Essential Qualifications

To succeed in this role, you'll need:

• Demonstrated expertise with the Workday HCM tool
• Demonstrated experience with Mass Uploads (EIB)
• Strong project management, communication, and customer service skills
• Intermediate to advanced skills in Excel and data analysis
• Strong analytical skills, with the ability to provide results in a fast-paced, high-pressure environment
• Ability to troubleshoot using rigorous logic and strategies to resolve complex problems
• A degree in HR, Business, IT, or a related field (desired but not required)
• Experience in Workday Data Analyst, HR, or as a HR Generalist (a plus!)
• Experience with Zendesk ticketing system (a plus!)

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience working with Workday Data Analyst, HR, or as a HR Generalist
• Experience with Zendesk ticketing system
• Strong knowledge of HR principles and practices
• Experience with HRIS systems and data analysis
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced, dynamic environment

Skills and Competencies

To succeed in this role, you'll need to possess:

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, dynamic environment
• Strong project management and organizational skills
• Ability to prioritize tasks and manage multiple projects simultaneously
• Strong attention to detail and accuracy
• Ability to work collaboratively with cross-functional teams
• Strong customer service skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As an HR Shared Services Representative, you'll have access to:

• Ongoing training and development opportunities
• Mentorship and coaching from experienced HR professionals
• Opportunities for career advancement and professional growth
• Access to industry-leading HR tools and technologies
• Collaborative and dynamic work environment

Work Environment and Company Culture

arenaflex is a remote-friendly company that values flexibility and work-life balance. Our HR Shared Services team is a dynamic and collaborative group that's passionate about delivering exceptional customer service. We're committed to fostering a culture of inclusivity, diversity, and respect, and we're dedicated to creating a work environment that's supportive, engaging, and fun.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package that includes:

• Salary: $60,000 - $80,000 per year
• Benefits: Medical, dental, and vision insurance
• 401(k) matching program
• Paid time off and holidays
• Flexible work arrangements
• Professional development opportunities
• Access to industry-leading HR tools and technologies

How to Apply

If you're a motivated and customer-focused individual with a passion for HR and talent management, we'd love to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and explore how you can contribute to our dynamic team! Apply for this job