ROC (Remote Operations Center) Specialist
Job DescriptionSPC Remote Operations Center (ROC) SpecialistThis position will function as part of the Southern Power Remote Operations Center (ROC), a 24x7 operation, which provides remote monitoring and operational support to the SPC renewable fleet of wind, solar, and BESS power plants across the country. The ROCSpecialist supports the ROC Supervisor in all aspects of ROC Operations. This includes but is not limited to; ROC Procedure Program, ROC Training and qualification program and supporting the continued enhancement of ROC systems and tools. The ROC specialist will ensure the ROC Team is set up for success as it relates to onboarding new sites into the ROC. The ROC Specialist is directly responsible for all QSE/Scheduling Coordinator/Market Participant duties that are not considered "Real-Time" obligations. This includes but is not limited to outage scheduling, testing coordination, outage ticket auditing, etc.The ROC Specialist assists the General Manager and the ROC Supervisor on day-to-day operations and works closely with the ROC Operators to ensure they have all the tools and procedures needed for ROC & QSE scope and obligations. On occasion, the ROC Specialist may be required to support the ROC Shift schedule and fill a day or night shift to maintain 24*7*365 operations. The ROC Specialist will be assigned to lead or support various special projects. Project management skills, achieving deadlines and deliverables, communicating with leadership and across Operations is required. This position is responsible for the following:
- ROC ERCOT QSE/Scheduling Coordinator/Market Participant - outage process development and scheduling, derate reporting, telemetry coordination, procedure development and maintenance, document management
- ROC ERCOT QSE Training & Qualifications Program Manager
- New site readiness/mobilization
- PPA & LGIA Subject Matter Expert
- Knowledge in ERCOT Qualified Scheduling Entity (QSE) scope.
- Knowledge in CAISO, WECC, SPP, SERC, PJM
- Knowledge and experience in the areas of wind and/or solar power plant Operations is required, BESS is preferred
- Knowledge and experience in Power Purchase Agreements and Interconnection agreements is required.
- Experience with Marketing & OMS software (PCI, Versify, CROW, etc.) desired
- Hands-on experience with Plant SCADA systems and plant data historian (OSI PI, Ignition) - building trends and analyzing data - preferred.
- Knowledge of and experience with different power generation technologies including gas, solar, wind and BESS is preferred.
- Experience with data management techniques to access, integrate, and present data from multiple sources is desired (Excel, SQL+, etc.).
- Project Management experience is preferred.
- Experience in organizing and managing multiple projects at the same time. Proven ability to plan and ability to discern problems that need immediate attention versus those that allow more time to resolve.
- BS in Engineering Preferred, may substitute for applicable work experiences
- Ability to use multiple data sources such as SCADA, plant controls, and data historians to troubleshoot plant problems
- Proficiency in the use of Microsoft 360 applications is required (Excel, Word, PowerPoint, Outlook, TEAMs, SharePoint, etc.)
- Proven interpersonal and communication skills.
- Awareness of and compliance with NERC/CIP, Power Purchase Agreements (PPA), Interconnection Requirements (GIA), and other requirements applicable to facility and ROC operations
- Promote Our Values: Safety First, Intentional Inclusion, Act with Integrity, Superior Performance
- Be a team player - able to quickly build good working relationships
- Results-oriented, self-starter that can work independently
- Process development & enhancement for ROC & QSE Real Time Operations
- Procedure development & enhancement for ROC & QSE Real Time Operations
- New project due diligence (Wind, Solar, BESS)
- New project readiness & mobilization
- Interacting with external Transmission Provider & Customer
- Interacting with internal department related to 24*7 ROC Operations
- Coordinating activities & scheduling outages with site personnel, system operations, and asset management.
- Managing and setting up Wind & Solar energy forecasts.
- Supporting NERC reporting in conjunction with site personnel
- Establishing ongoing relationships and effectively communicating with all levels of plant and corporate employees and management.
- Taking an active role in the development of new employees.